I have a virus on my computer that is preventing avast from running. Microsoft antispywared found one “adware” and its risk was high. I deleted it but avast still wont run. What shud i do?
Have you tried a boot time scan or failing that run a scan in safe mode ?
I’d recommend you run a scanner which checks for malware entries in the registry- such a scanner should remove the worm for you. You could try Trend Micro Sysclean:
If you are not a Trend Micro customer please download the following file.
http://uk.trendmicro-europe.com/enterprise/support/tsc.php
For the TSC package to be effective, you must download and use the latest pattern file. Place the pattern file in the same folder as the Trend Micro System Cleaner Package.
http://uk.trendmicro-europe.com/enterprise/support/pattern.php
You should then be able to start avast! and schedule a boot time scan.
After that, scan with Ad-Aware, Spybot Search & Destroy and Ewido in safe mode.
went on the trend micro links and downloaded it but i cant seem to get it to work
doesn’t matter
sorted it
It would be nice if you said how you sorted it, it could help others.
i used that system 32 thingy and downloaded it agen.
I’m dead proud im only 14 ;D