I’m having problems going to certain internet pages i.e. avast.com, malywarebytes, also downloading these programs or updating these programs freeze on initilazing. Some sites work fine with normal internet speeds. Some crawl taking 30 minutes+ to load and some dont load at all.
Ive ran multiple virus scans with Avast, Malwarebytes still nothing even in safe mode.
Hi there it looks like a partially installed zero access malware
Download and Install Combofix
Download ComboFix from one of the following locations:
Link 1
Link 2
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
[*]Double click on ComboFix.exe & follow the prompts.
[*]Accept the disclaimer and allow to update if it asks
http://img.photobucket.com/albums/v706/ried7/NSIS_disclaimer_ENG.png
http://img.photobucket.com/albums/v706/ried7/NSIS_extraction.png
[*]When finished, it shall produce a log for you.
[*]Please include the C:\ComboFix.txt in your next reply.
Notes:
Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now
From what I can tell nothing has changed. Websites still stall completly even Avast.com does. Weird tho considering I can actually get to the fourm.avast but not regular avast.com.
Log uploaded
And thanks for your help/time in advance.
Could you run this OTL fix please and then run a fresh FSS scan
Warning This fix is only relevant for this system and no other, using on another computer may cause problems
Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
https://dl.dropbox.com/u/73555776/OTL_Fix.GIF
:Files
ipconfig /flushdns /c
netsh int ip reset /c
netsh winsock reset catalog /c
:Commands
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
Accidentally did full scan so figured id just let it go till it was done on OTL lol
Also 000,076,888 | ---- | M] () – C:\Windows\SysWOW64\PnkBstrA.exe i dont recongnize this at all figured id mention it.
Also now it won’t launch Wurm Online comes up with a Java error. Ok I redownloaded Wurm Online but now its not loading pages again. Seems like Wurm Online client is installing a maleware through java? Or is my assumption wrong.
C:\Windows\SysWOW64\PnkBstrA.exe is a part of the online games that you use
As wurm is java based then it is highly susceptible to a malware infection. Unless you really need it then I would recommend removing it
There is one file that I need to check
[*]Run OTL.
https://dl.dropbox.com/u/73555776/OTL_Main_Tutorial.gif
[*]Select All Users
[*]Under the Custom Scan box paste this in
netsvcs
BASESERVICES
%SYSTEMDRIVE%*.exe
/md5start
nwprovau.*
/md5stop
CREATERESTOREPOINT
[*]Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
[]When the scan completes, it will open one notepad window.
[]Attach the log
Now before I redownloaded Wurm and installed it some websites started to load correctly. Not all of them but some.
Scan complete.
OK a file may be missing so
Open an elevated command prompt :
Go Start > All Programs > Accessories
Right click command prompt and select run as administrator
In the black box that opens type the following command :
sfc /scannow
Once it has completed then reboot and try the net again
Did the scan said their was no problems. But at the moment windows updater is downloading files and i cant pause it. Should I install these files when they are done or just wait?
Install the updates and after the reboot let me know how the computer is behaving
After reboot everything seems in order. Avast website is loading correctly and every other website is.
Is it safe to redownload avast and install it now? Also do you think i should uninstall malwarebytes and redownload/install it also?
Yes it would be advisable to do that… Once done again let me know of any problems
Download the correct version of Avast
http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe
http://files.avast.com/iavs5x/avast_pro_antivirus_setup.exe
http://files.avast.com/iavs5x/avast_internet_security_setup.exe
Once again thanks for all the help man really appreciate it.
If there are no further problems I will tidy up
Subject to no further problems 
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean 
A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:
Remove ComboFix
[*]Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
[*]In the Run box, type in ComboFix /Uninstall
(Notice the space between the “x” and “/”)
then click OK
http://i1224.photobucket.com/albums/ee362/Essexboy3/Misc%20screen%20shots/CF_Uninstall-1.jpg
[]Follow the prompts on the screen
[]A message should appear confirming that ComboFix was uninstalled
Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.
We will now confirm that your hidden files are set to that, as some of the tools I use will change that
[*]Click Start.
[*]Open My Computer.
[*]Select the Tools menu and click Folder Options.
[*]Select the View Tab.
[*]Under the Hidden files and folders heading select Do not show hidden files and folders.
[]Click Yes to confirm.
[]Click OK.
: Keep Java Updated :
WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article and this article.
I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
http://img233.imageshack.us/img233/7729/mbamicontw5.gif
Malwarebytes.
Update and run weekly to keep your system clean
Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link
If you use on-line banking then as an added layer of protection install Trusteer Rapport
It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
[*]Microsoft Windows Update
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe 