virus protrction

A little more than a week ago my laptop started to run real slow. Weird because it had been turned off all weekend. And no previous problems. Avast always running. When I contacted the crack tech support team (over in India) they scanned and found virus and registry errors. Then quoted me a fix of over $100. Why do I pay for protection? Thank goodness I have coverage through Staples and they cleaned up the mess. Needless to say I will be looking for different protection!!!

When I contacted the crack tech support team (over in India) they scanned and found virus and registry errors. Then quoted me a fix of over $100.
crack tech .... sounds like a scam to me. ??? http://www.theguardian.com/technology/2012/oct/04/ftc-cracks-down-tech-support-scam

if you want a check for virus or removal help, we do it here in the forum…and it is FREE

You’re missing the point… he’s saying avast didn’t protect him

No program has 100% detection.

You're missing the point... he's saying avast didn't protect him
protect against what?