My cousin got a virus just by opening firefox. Is that possible? Her homepage is youtube and she barely turned on the computer.
It was a Trojan and avast couldn’t process it when she tried to delete, move to chest, and it kept popping back up if you put no action.
I told her to do a boot scan and there was the Trojan. We decided to delete it since all the other options didn’t work. Found another one that was probably the same one because none of the options worked except “ignore”.
Other actions we tried:
Spybot S&D wouldn’t open
Avast could not open because memory is infected
Malware Bytes wouldn’t open
Hopefully it will be sorted out. But I still wonder, is it really that easy to just get a virus out of nowhere? She even ran a scan the day before and said everything was that day until this day.
It is just named Trojan Horse and was found in the windows32 folders. I’m thinking of just reformatting the hard drive since now I can’t even open firefox. But now I can’t even find the dang disc! I’m suggesting to her that she should just get another decent computer for like $400 or something.
Ah sorry for late reply, I was looking for the OS disc all day and forgot about this thread. I’ll keep it in mind if I run out of options (probably already have).
I don’t think neither of us have one but I’ll go buy one if Jtaylor’s suggestion does not work. I think the trojan would have multiplied like crazy by now though…
I used it but I don’t think it fixed all of the problems. There’s two sides on this computer, English side for well…English people, and Chinese side for their parents. The only way I could run hitman pro was if I used the English side. I found like 207 problems and they were all repaired but I’m checking now if the Chinese side is okay.
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Just came back from the “chinese” side and avast is still detecting the Trojan. Can’t reformat either because we can’t find the Windows XP disc.
I think I’m just going to blow up this comp and get another one.