a buddy of mine needed help with his pc . he said he got a virus and stuff. i removed the virus/malware/adware and updated all the software and everything i could do .but if i download anything from chrome it crashes the pc and if i try to install avast anti virus it crashes with a blue screen and says bad pool heading . i did multiple check for hadware issue and more but i cant figure this out .
i been using usb to get stuff to the pc . firefox you can download and install files . i downloaded sophos virus removal to do a virus scan wish mwb might have missed . honestly if anyone can help me id apprentice it and i really cant figure this out …
what i did / tried
i tried SFC /SCANNOW. in cmd found no issues
used MWB to scan pc for malware found 3 and 752 files that where potentially unwanted .
used ADWCleaner found 3 files and removed those
used rkill found no issue
used tdsskiller found no issue
Sorry for bad English