Virus/Spyware/Rootkit - Can't detect... or serious error.

Tech Specs:
Windows Vista Home Premium
(I never got the new service pack… never had time, and I don’t know if Avast! works with it :slight_smile:

Anti-virus:
Avast!

Anti-spyware

Spybot S&D
Ad-aware 2007 FREE Edition
AVG AS
Windows Defender… It doesn’t catch anything so I don’t use it

Other:

Windows Firewall (built in)
AVG Anti Rootkit
Firefox

I’m new to the forums ;D

I just uninstalled AVG because it couldn’t update then installed avast! :slight_smile:

(I’m not a complete newbie to this program because I used it to fix one with 60000 viruses :o )

Well I was starting to get suspicious behavior on my PC

  1. AVG couldn’t update

2)I also got a message before from AVG saying something bad happened… and alot of tech specs but I turned it off not properly without any hesistation.

3)My computer get’s real slow sometimes

  1. When I updated Ad-aware 2007 it make a little windows with the word ERROR and it kept coming up every second until 2 min passed…

  2. I did have a virus and it’s still in the the uninstalled avg’s vault. It’s in it’s own password protected folder. It’s called Obfustat.ZQB it infected SECDRV.SYS

6)When I view the AVAST! Log viewer it says… under these areas it says
Emergency: (it’s blank)
Alert: (It’s blank)
Critical: (It’s blank)
Error: SYSTEM 1640 AAVM -scanning error: x_AavmCheckFileDirectEx:…
Warning: (some errors repeat so I will only put then once)
5844 Function setifaceUpdatePackages() has failed Ret…
5532 Function setifaceUpdatePackages() has failed Ret…
4888 Function setifaceUpdatePackages() has failed Ret…
5764 Function setifaceUpdatePackages() has failed Ret…
SYSTEM 1640 AAVM -scanning error: x_AavmCheckFileDirectEx:…

  1. It’s hard to update manually, everytime I click the thunder update icon it doesn’t do anything just makes a click sound then a pop up comes up saying that it has an incompatability click here to show message if you click the monitor goes blank for 1 min and then it goes in this teal background with Avast! messages (saying your up to date.)

  2. I have a forien (I think japanese) program in start up.

Please tell me what to do… ???

AdAware really isn’t up to much, it hasn’t kept pace with some of the other anti-spyware even with the new version, I would say uninstall it.

Spybot S&D, I don’t rate either, however some say the new version is better.

AVG-AS is effectively being abandoned as it will be incorporated into the AVG anti-malware product, so support and signature updates will soon be a thing of the past, so you may want to get rid of it now.

I would suggest you get SuperAntiSpyware (free version) as a replacement for both adaware and avg-as, so you would still have S&D as another scanner if you choose to keep it. The detection rates for SAS are quite good, better than avg-as and adaware and S&D IMHO.

SUPERantispyware On-Demand only in free version.

Download SAS, install, update the signatures and then run it preferably from safe mode and see what it finds.

Only sections that have had an occurrence for that category will have any data, I shouldn’t worry about the others for the moment.

Did you uninstall AVG before installing avast ?

Yes, I uninstalled AVG first…though I did download the set up but didn’t run it then I uninstalled Avg so I didn’t get infected If i accidently mistype google… or click an ad…

I’ll try SAS

Hope it works…

Uninstalled AVG AS…

uninstalling ad-aware…

That’s OK if you installed avast before avg (to maintain protection) avast might not have correctly installed.

Let us know how you get on.

Welcome to the forums.

Installing SAS but I do hate the icon the little bug… in the botom right… it makes me feel like I have spyware since that is a common icon for fake anti spyware products that always says “Your infected”.

I don’t see it on my system as I don’t have it start on boot, it is only there when I run SAS First update, then scan and then I close it down for another week as I only do a weekly back-up scan.

Oh i meant i downloaded it but didn’t install it till AVG was gone. When i restarted after the avg uninstalled then i activated the set up.

I’m having a weird thing it says Do you want to download SAS from superadblocker is this normal???

superadblocker is the name of the company

well it’s scanning i’m gonna get off soon so I will do a safe mode scan later.

I feel much more protected… I was watching this vid of a virus which when your restart your computer this weird face always comes up laughing you can’t get to your desktop it just repeats and repeats.

Unless your reformat or go to safe mode.

Do you know any good anti-rootkit software that is free & works with vista?

The blue text in my first reply is the link to superantispyware.com. From that page there is a huge link (image) Download Free Version, Home users, is that where you are ?

Personally I don’t believe anti-rootkit tools are required unless you suspect a rootkit as they are constantly updated, you download the latest version and run it. If you subsequently need to run it again you need to get the latest version. I don’t use Vista so I can’t comment on compatibility that would have to be checked at the download site.

I though you had SAS as you mentioned the bug icon you didn’t particularly like, so I’m a little surprised at your mention of superadblocker as I didn’t have that.

avast 4.8 when released will have an anti-rootkit element so that is one which will be Vista compatible for sure.

No, superadblocker (owned by SAS, that’s just another site they have) was the area that I got it from CNET’s download.com.

I downloaded it and it has that icon… it looks the same.

I scanned only a tracking cookie, then I looked at some posts and heard of spywareblaster (downloaded)

Then I got rid of the last AVG security software piece (avg anti-rootkit) for rootkit buster (It’s cool and it didn’t find anything :slight_smile: )

I’m runnning Avast! with a through scan…

Sure: avast! antirootkit or Trend Micro RootkitBuster.