Virus Total flag AvastUI.exe

Avast Free Antivirus / Premium Security
1

Hi,
Just to let you know that SecureAge, on VirusTotal flag AvastUI.exe as malicious.
Hash: fffa4d313ed1edc91a170908ddc2326c1b818a9a648142f4d48a6704cfc8f96f

2

First, I’m an Avast user and not an Avast Team member.

Never heard of SecureAge before, so I did a google search on it, which turned up this:

If this is the only one out of 71 scanners detecting this it is much more likely a false positive on the part of SecureAge.

3

Yes, I agree, it’s certainly a false positive. I still did reinstall avast because it was not detected before so something might have changed. It didn’t resolve the issue.

I post this not really to get help on that problem but, to inform Avast devs that it is flagged by other security product. I reckon that they might want to discuss the reasons of their files being flagged.

Also it is probably not the case here, a low detection on VirusTotal does not necessarly means that it is safe. I’ve seen files flagged by 4-5 vendors only and still packed with nasty things inside.

4

This is more of a Community Forum than direct Avast input /support.

Even then if a so called security company can’t recognise other security system files and one that is digitally signed is damn poor.

b10125
b10125405×362 6.14 KB

I appreciate that you are trying to help.

5

[quote=“DavidR, post:4, topic:891509”]
direct Avast input /support.
[/quote] Do they really exist? How do I contact them? Please…

6

For something like this I don’t believe there is a direct contact. There is a report false positive (FP)/negative(FN) option, but that is really for reporting Avast FP/FN alerts not other products.

Now as far as I’m aware VirusTotal does have contact with the AV companies doing the scanning, but I don’t know how they would deal with a single company making a false positive (especially on a digitally signed file from an Antivirus company) when 70 others don’t find anything wrong.

The only way you could have this occur would be having these two active antivirus programs running the Avast User Interface (avastUI.exe) and SecureAge and it really isn’t advisable to have two active security programs running at the same time. Like two dogs fighting over one bone.