I went through all the steps as you outlined. I’m still having issues with the onscreen keyboard. It won’t pop up from the log in screen from ease of access, I still can’t view pictures off houses on realtor.com. I’m not sure if it’s the website or my settings. Sometimes I can view them and sometimes I can’t. There doesn’t seem to be any rhyme or reason as to when I can view them. Also my icons change position not only when I restart my computer but also whenever I go to my desktop. For example: If I minimize this window, set my icons, maximize this window then minimize again, my icons will be arranged differently. Could that be a setting of some sort?