Hello, sorry for not responding sooner but I have been at work all day, so combating this problem has not been an easy task for me between yesterday and today for that matter. Let me recap here for a moment; after the rootkits were first discovered when it first brought me to the Doss reboot screen. I had called the free tech support shortly thereafter and to be perfectly honest, I didn’t think to have that information readily available. Which brings me to the next point, my computer has been off all day while I was at work, so I don’t know the condition of it at this time as I am using my laptop to communicate here. I have included all logs thus far except maybe the extended log for OTL (at least I believe it was OTL)…well anyway is there a way to find out by going into Avast archives on that computer to determine what they were? If not what next?

I am a bit frustrated at this point…if my memory serves me correct, I believe one of them was a win32. For the most part, after running the Malwarebytes program it indicated that only ONE was left from that point and that was a PUP32 or something like that. I have included the previous log from that scan as well as others. All I can ask is that if you would please review the attachments previously included and also the text from the screens that I included, if you tell me what to do next, I will follow it to a “T” from here on out I promise! I apologize as this is the first time I have ever had to seek help outside of what I already know…I am not a techie or savvy atl this stuff. With that being said, that doesn’t mean that I am not willing to learn! In advance, thank you again for all your help and assistance, you guys ROCK!!!

MM1