vista avast startup

Avast Free Antivirus / Premium Security
1

under performance information and tools
performance issues

i get a message saying - these startup programs are causing windows to start slowly

name: Avast! antivirus service
filename: ashserv.exe
publisher: awil software
date reported: “current day and time”
time taken: 16.4 seconds

(16.4 does not sound slow when you have a quad core system but non the less an issue!)

i get the options help remove from list ok

upon looking in the event viewer i get this message from the offending error

General tab
This application took longer than usual to start up, resulting in a performance degradation in the system startup process:
File Name : ashServ.exe
Friendly Name : avast! antivirus service
Version : 4, 7, 997, 0
Total Time : 16381ms
Degradation Time : 7509ms
Incident Time (UTC) : 19/05/2007 18:24:13

[b]details tab[b/] friendly view

  • System

    • Provider

    [ Name] Microsoft-Windows-Diagnostics-Performance
    [ Guid] {cfc18ec0-96b1-4eba-961b-622caee05b0a}

    EventID 101

    Version 1

    Level 2

    Task 4002

    Opcode 33

    Keywords 0x8000000000010000

    • TimeCreated

    [ SystemTime] 2007-05-19T18:41:07.072Z

    EventRecordID 199

    • Correlation

    [ ActivityID] {00000000-6B7C-0002-32C7-03E7429AC701}

    • Execution

    [ ProcessID] 1888
    [ ThreadID] 1412

    Channel Microsoft-Windows-Diagnostics-Performance/Operational

    Computer rip

    • Security

    [ UserID] S-1-5-19

  • EventData

    StartTime 2007-05-19T18:24:13.765Z
    NameLength 12
    Name ashServ.exe
    FriendlyNameLength 25
    FriendlyName avast! antivirus service
    VersionLength 13
    Version 4, 7, 997, 0
    TotalTime 16381
    DegradationTime 7509
    PathLength 51
    Path C:\Program Files\Alwil Software\Avast4\ashServ.exe
    ProductNameLength 18
    ProductName avast! Antivirus
    CompanyNameLength 15
    CompanyName ALWIL Software

the help service in vista is not helpful in what the corrective action should be and im not so sure if i should take the item out of startup

maybe its something Avast will look into and fix???

any help on this would be greatly appreciated

2

Well avast is trying to get its services loaded as quickly as possible to provide protection and it may even get in before some windows services, it is probably this that is generating that report/information.

ashServ.exe is the main scanning engine of avast, so an essential service.

This is a recent development for avast and I would say unless it is a problem for you to leave things as they are.

If you feel this is a problem, you could also check the avast Program Settings, Troubleshooting and check the arrowed option (see image).

3

thank you for your speedy reply :smiley:

it is not a problem for me at all… 16 seconds is nothing and i don’t even notice it at all…however for those that have low spec pc’s running vista then this could be a problem
i just saw it whilst trying to brush up on my understanding of vista and also thought that it would be helpful for you guys at avast to get a better understanding and help to improve future releases of avast and other software you may develop

every question answered for me is a leap forward for my understanding of vista in hope that 1 day i may become a computer technition

4

No problem, welcome to the forums.

I would class my system as no speed freak but certainly not under powered but with XP Pro (not Vista) it is about 1 minute from boot until every thing is loaded including my security apps and no activity.

5

:o OMG 1 minute :o … thats like forever :smiley: ;D

how do you cope?

i have always liked a fast booting systems and I’m starting to think 16 seconds is slow ;D

i could never go back to a 1 minute boot :wink:

6

Skite!

7

Easy, patience ;D I start my system, start some other stuff (feed the birds), logon, even though I’m the only user, old habits die hard I always logon with a password. Do some more stuff (finish feeding the birds) and then I’m ready and so is my system. Since I only switch my system on once a day 1 minute isn’t a bind (for me).