Hello! I just installed the newest Avast-Home-Free-Version to my Vista Business System and after a reboot I got the first problem with Avast. :-\
Vista’s Security center is making problems and says, that avast is turned off?!
In the following you can see my two screenshots, which I made. Anyone an idea to solve the problem? Activating through the security-center doesn’t work >:(
Tested it on a second machine - same problem!!! What am I doing wrong? Both machines are clean installs of Vista Business (no beta!!) and with no other Antivir or Firewalls installed!
Some ideas?? It’s really annoying >:(
What folder did you install avast! into?
The standard folder: c:\program files\Alwil Software\Avast4.…
I didn’t change it
Maybe it’s something with the built-in Vista-Defender? Defender says in its Software-Explorer that Avast is not classified until now - maybe that’s the problem? You know how to force to classify it?
The windows XP Security Center was flaky (and it looks like Vista Security Center, VSC, has inherited this problem) and frequently had this problem as something was wrong with the WBEM database.
There has been another Vista user reporting this problem.
Windows Security Center not recognising avast!
Frequently asked questions about Windows Security Center
Check this - Solution when Windows Security Center does not recognize antivirus or firewall Although this solution was XP relater, this I believe also resolved the problem with the VSC.
I tried it - but it doesn’t work! Maybe MS changed something with their system through an update? I have still the same problem - with two totally different machines (notebook and desktop pc).
There is a repairWMI option to check and repair corrupt repository, again this is XP based and I don’t know if it will work with Vista. Thought the fact that you have the same problem on two systems, it would be strange if they both had repository corruption issues.
http://www.microsoft.com/technet/scriptcenter/topics/help/wmi.mspx#EQKAC
Windows XP SP2, Start, Run, type cmd and click OK from the command prompt type ‘rundll32 wbemupgd, RepairWMISetup’ without the quotes and enter (can also be entered directly from the Run window).
[b]Microsoft Windows XP, Service Pack 2[/b]If you are running Windows XP, Service Pack 2 you can use a single command to detect and repair a corrupted WMI Repository. To do so, type the following from the command prompt (note that the parameter UpgradeRepository is case-sensitive and must be typed exactly as shown):
rundll32 wbemupgd, UpgradeRepository
After running UpgradeRepository you can verify the results by looking ay the Setup log. If inconsistencies are detected and if the operating system was able to rebuild the Repository you should see information in Setup.log similar to this:
(Wed Oct 12 13:46:36 2005): ===========================================================================
(Wed Oct 12 13:46:36 2005): Beginning WBEM Service Pack Installation
(Wed Oct 12 13:46:36 2005): Current build of wbemupgd.dll is 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
(Wed Oct 12 13:46:36 2005): Current build of wbemcore.dll is 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
(Wed Oct 12 13:46:52 2005): Inconsistent repository detected; it will be recreated
…
…
(Wed Oct 12 13:47:33 2005): Wbemupgd.dll Service Security upgrade succeeded (XP SP update).
(Wed Oct 12 13:47:33 2005): WBEM Service Pack Installation completed.
(Wed Oct 12 13:47:33 2005): ===========================================================================Note. There will probably be other entries in the log as well, but you should specifically look for the ones shown above.
Vista doesn’t have a wbemupgd.dll - so i can’t use this option!
It’s getting really annoying… I’m working on the issue now around one whole day >:(
Nobody there, who can help? I must configure some machines - actually I want Avast! on all of them… ???
Sorry I’m just an avast user like you and I have no Vista experience.
Ok - maybe somebody out there with Vista experience?
Hopefully one of the Alwil team will get back into the topic.
However, what avast processes are running in Task Manager or its Vista equivalent, they should begin with ash or asw, image of my avast XP processes.
I take it that the C\Program Files\Alwil Software\Avast4\ashServ.exe file exists ?
Yes - everything there! Avast! is also making the automatic update and all the other stuff - but Vista doesn’t recognize that avast! is there! The warning popup and icon from vista’s security-center is coming everytime. ???
I tried to install it the 10th time again… now in the english language - but still the error! The message from avast!: Unknown error -program cannot activate resident part
What if you double-click the avast tray icon and click “Details”? Is there the “Standard Shield” provider in the list?
How many providers (icons) there are in the list?
Thanks
Vlk
THX!
You gave me a hint… I installed avast! again and the problem was the custom installation and the menu. I thought the whole time, that when I uncheck the Box directly under “The Bat” I will deactivate “The Bat”-support - but it was the standard guard… Very confusing the installation-menu!
But now everything is working and I have to learn the program and to set it up correctly - hope it will not be too taff?
THX again for the hint - I’m really happy now! What about in comparison to Nod32 - is avast! as good as Nod32? What do you think?
The check boxes are confusing…? Forgive me, but this is the first time I hear that (even though avast has 25 million users worldwide) ;D 
Look at the picture. At the left from “the bat” there is no checkbox - i thought the checkbox below is the one for “the bat”. that was the mistake