VPN didn't work.Want a refund

Avast SecureLine VPN
1

10075702 10075992 this is I up to ticket ID I want a refund,I just bought 3 days.

订单号2020020822001334051446640288
商家订单号1109906768

2

Be patient, a refund can take up to 7 business days. Note, don’t submit multiple tickets (FIFO).