VPN wont connect all day

secure VPN service was working just fine until this morning October 3, 2017 then it just wont connect.
Keeps trying then says failed…
any ideas?

Tried the different servers ?
Any (error) message in the log file ?

Which platform are you talking about? Windows/Android…
Thanks

im using windows 10 64. it hasnt worked since october 3rd
how can i check for erors in the log file. i am not an experienced user

There are many Countries you can connect to, have to tried any of them?

I already asked that in reply #1

Still waiting for the answers.

berryy, have you tried another server? Do you live in a country which have “problems” with VPN services? Tried to uninstall and reinstall?
When you say “it hasn’t worked since october 3rd”, you mean that you’re not able to connect to any server?

Also, you can try to talk to support by opening a support ticket here: https://support.avast.com/support/tickets/new

Raeken, no need to repeat what already have been asked!