vps file being destroyed

Viruses and worms
1

after downloading avast and the computer reboots I recieve a message that the vps file was destroyed, can anyone help?

2

Which is your Windows? 98, Me, XP?
Do you use any other antivirus in your computer?

Can you try to repair your installation?
Go to Control Panel > Add/Remove programs > avast! antivirus > Remove. Then choose Repair function in the popup window (Repair). You must be connected to the internet while repairing.

If this does not help, can you uninstall / boot / install / boot again?

3

tried that but each time it does the same

4

sorry forgot to say that I run XP

5

What repairing or reinstalling?

And?

6

both reinstall and repair

7

I have no other antivirus program installed, but I do have windows defender

8

Did you have in the past?

Please, post the last 50-100 files of avast log files:
C:\Program Files\Alwil Software\Avast4\DATA\log\Setup.log
C:\Program Files\Alwil Software\Avast4\Setup\setup.log

9

I had the program installed before with no problems
08.03.2007 19:06:24.000 1173398784 general Started: 08.03.2007, 19:06:24
08.03.2007 19:06:24.000 1173398784 general Running setup_av_pro-3ae (942)
08.03.2007 19:06:24.000 1173398784 system Operating system: WindowsXP ver 5.1, build 2600, sp 2.0 [Service Pack 2]
08.03.2007 19:06:24.000 1173398784 system Computer WinName: DEFAULT
08.03.2007 19:06:24.000 1173398784 system Windows Net User: DEFAULT\OPERATOR
08.03.2007 19:06:24.000 1173398784 general Cmdline: /sfx /sfxstorage “C:\DOCUME~1\OPERATOR\LOCALS~1\Temp_av_sfx.tm~a03360” /srcpath “C:\Documents and Settings\OPERATOR\Local Settings\Temporary Internet Files\Content.IE5\ES616JJ4”
08.03.2007 19:06:24.000 1173398784 general DldSrc set to sfx
08.03.2007 19:06:24.000 1173398784 general Old version: 3ae (942)
08.03.2007 19:06:24.000 1173398784 general SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
08.03.2007 19:06:24.000 1173398784 internet SYNCER: Type: use IE settings
08.03.2007 19:06:24.000 1173398784 internet SYNCER: Auth: another authentication, use WinInet
08.03.2007 19:06:24.000 1173398784 package Part prg_av_pro-3ae was guessed as installed
08.03.2007 19:06:24.000 1173398784 package Part vps-ffffffff was guessed as installed
08.03.2007 19:06:24.000 1173398784 package Part news-ffffffff was guessed as installed
08.03.2007 19:06:24.000 1173398784 package Part setup_av_pro-3ae was guessed as installed
08.03.2007 19:06:24.000 1173398784 general Old version: 3ae (942)
08.03.2007 19:06:26.000 1173398786 file SetExistingFilesBitmap: 937->96->96
08.03.2007 19:06:26.000 1173398786 general GUID: 6cc33b3e-7391-46b3-bd47-68d7edfc6b97
08.03.2007 19:06:26.000 1173398786 general SelectCurrent: selected server ‘tmp sfx storage’ from ‘sfx’
08.03.2007 19:06:26.000 1173398786 package GetPackages - set proxy for inet
08.03.2007 19:06:26.000 1173398786 internet SYNCER: Type: use IE settings
08.03.2007 19:06:26.000 1173398786 internet SYNCER: Auth: another authentication, use WinInet
08.03.2007 19:06:26.000 1173398786 general Used server: C:\DOCUME~1\OPERATOR\LOCALS~1\Temp_av_sfx.tm~a03360
08.03.2007 19:06:26.000 1173398786 general Used server: C:\DOCUME~1\OPERATOR\LOCALS~1\Temp_av_sfx.tm~a03360
08.03.2007 19:06:26.000 1173398786 general Used server: C:\DOCUME~1\OPERATOR\LOCALS~1\Temp_av_sfx.tm~a03360
08.03.2007 19:06:26.000 1173398786 package Load C:\Program Files\Alwil Software\Avast4\Setup\prod-av_pro.vpu
08.03.2007 19:06:26.000 1173398786 package LatestPartInfo: news = news-4b
08.03.2007 19:06:26.000 1173398786 package LatestPartInfo: program = prg_av_pro-3ae
08.03.2007 19:06:26.000 1173398786 package LatestPartInfo: setup = setup_av_pro-3ae
08.03.2007 19:06:26.000 1173398786 package LatestPartInfo: vps = vps-70301
08.03.2007 19:06:27.000 1173398787 general Operation set to INST_OP_CHANGE
08.03.2007 19:06:27.000 1173398787 package Load C:\Program Files\Alwil Software\Avast4\Setup\prod-av_pro.vpu
08.03.2007 19:06:27.000 1173398787 package LatestPartInfo: news = news-4b
08.03.2007 19:06:27.000 1173398787 package LatestPartInfo: program = prg_av_pro-3ae
08.03.2007 19:06:27.000 1173398787 package LatestPartInfo: setup = setup_av_pro-3ae
08.03.2007 19:06:27.000 1173398787 package LatestPartInfo: vps = vps-70301
08.03.2007 19:06:27.000 1173398787 package ERROR: Unable to load ‘part-prg_av_pro-3ae.vpu’
08.03.2007 19:06:30.000 1173398790 package Transferred files: 3
08.03.2007 19:06:30.000 1173398790 package Transferred bytes: 22699
08.03.2007 19:06:30.000 1173398790 package Transfer time: 20 ms
08.03.2007 19:06:30.000 1173398790 file NeedReboot=false
08.03.2007 19:06:30.000 1173398790 general Return code: 0x20000011 [The package is broken.]
08.03.2007 19:06:30.000 1173398790 general Stopped: 08.03.2007, 19:06:30

20:50:59 vrb/reg Set registry: \shellex\ContextMenuHandlers\avast(null)={472083B0-C522-11CF-8763-00608CC02F24}
20:50:59 vrb/reg Set registry: avast\ShellEx\ContextMenuHandlers(null)={472083B0-C522-11CF-8763-00608CC02F24}
20:50:59 vrb/reg Set registry: Folder\shellex\ContextMenuHandlers\avast(null)={472083B0-C522-11CF-8763-00608CC02F24}
20:50:59 vrb/reg Set registry: CLSID{472083B0-C522-11CF-8763-00608CC02F24}(null)=avast
20:50:59 vrb/reg Set registry: CLSID{472083B0-C522-11CF-8763-00608CC02F24}\InProcServer32(null)=C:\Program Files\Alwil Software\Avast4\ashShell.dll
20:50:59 vrb/reg Set registry: CLSID{472083B0-C522-11CF-8763-00608CC02F24}\InProcServer32\ReleaseName=C:\Program Files\Alwil Software\Avast4\ashShell.dll
20:50:59 vrb/reg Set registry: CLSID{472083B0-C522-11CF-8763-00608CC02F24}\InProcServer32\ThreadingModel=Apartment
20:50:59 vrb/reg Set registry: SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved{472083B0-C522-11CF-8763-00608CC02F24}=avast
20:50:59 vrb/reg Set registry: SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved{472083B0-C522-11CF-8763-00608CC02F24}=avast
20:50:59 vrb/fil Fix security on: C:\Program Files\Alwil Software\Avast4*.
20:50:59 vrb/fil Fix security on: C:\Program Files\Alwil Software\Avast4\images*.*
20:50:59 vrb/fil Fix security on: C:\Program Files\Alwil Software\Avast4\ENGLISH*.*
20:50:59 vrb/fil Fix security on: C:\Program Files\Alwil Software\Avast4\ENGLISH\HtmlData*.*
20:50:59 vrb/fil Fix security on: C:\Program Files\Alwil Software\Avast4\ENGLISH\HELP*.*
20:50:59 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!\DisplayName=avast! Antivirus
20:50:59 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!\DisplayVersion=4.7
20:50:59 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!\HelpLink=http://www.avast.com
20:50:59 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!\HelpTelephone=
20:50:59 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!\UrlInfoAbout=http://www.avast.com
20:50:59 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!\UrlUpdateInfo=http://www.avast.com
20:50:59 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!\InstallLocation=C:\PROGRA~1\ALWILS~1\Avast4
20:50:59 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!\InstallSource=C:\DOCUME~1\OPERATOR\LOCALS~1\TEMPOR~1\Content.IE5\GTIJKXAB
20:50:59 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!\Publisher=Alwil Software
20:50:59 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!\VersionMajor=4
20:50:59 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!\VersionMinor=7
20:50:59 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!\DisplayIcon=C:\Program Files\Alwil Software\Avast4\ashAvast.exe
20:50:59 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!\UninstallString=rundll32 C:\PROGRA~1\ALWILS~1\Avast4\Setup\setiface.dll,RunSetup
20:50:59 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\Run\avast!=C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
20:51:00 vrb/gen License key generated Demo
20:51:11 vrb/sys Executing:C:\Program Files\Alwil Software\Avast4\sched.exe /A:*
20:51:11 vrb/sys Executed:C:\Program Files\Alwil Software\Avast4\sched.exe /A:*
20:51:14 vrb/reg Set registry: Software\Alwil Software\Avast\4.0\Label=Jan2007
20:51:14 vrb/reg Set registry: Software\Alwil Software\Avast\4.0\Avast4DataFolder=C:\Program Files\Alwil Software\Avast4\DATA
20:51:14 vrb/reg Set registry: Software\Alwil Software\Avast\4.0\Avast4SkinFolder=C:\Program Files\Alwil Software\Avast4\DATA\Skin
20:51:14 vrb/reg Set registry: Software\Alwil Software\Avast\4.0\Version=4.7
20:51:14 vrb/reg Set registry: Software\Alwil Software\Avast\4.0\VersionShort=4.7
20:51:14 vrb/reg Set registry: Software\Alwil Software\Avast\4.0\SetupVersion=942
20:51:14 nrm/pkg Transferred files: 10
20:51:14 nrm/pkg Transferred bytes: 12586550
20:51:14 nrm/pkg Transfer time: 170 ms
20:51:14 vrb/fil NeedReboot=true
20:51:15 vrb/sys Reboot set by filRenameOnReboot(C:\Program Files\Alwil Software\Avast4\Setup\reboot.txt,)
20:51:15 vrb/fil MoveFileEx(C:\PROGRA~1\ALWILS~1\Avast4\Setup\reboot.txt, NULL)
20:51:15 min/gen Return code: 0x20000000 [Something done]
20:51:15 min/gen Stopped: 08.03.2007, 20:51:15

10

Strange… the first error you’ve said is on the logs, but I can’t understand the reason.
Maybe someone from Alwil could comment this technically.
Can you try download and install the updates here? http://files.avast.com/iavs4pro/vpsupd.exe