system
1
I have a W2K server running RC2 that won’t communicate back to the AMS. There are no errors in the event log or the avast log files on the client. Where else should I look?
Vlk
2
Look in the data\avast4.ini file. What’s in the ServerAddress= field?
BTW has the machine ever connected to the AMS?
system
3
ServerAddress=192.168.1.43
and no it has never communicated with the AMS.
Vlk
4
…and I assume this is the correct address?
And the LastServerAddress= contains the same thing?
Really strange… because it has appearently found the server, and attempted to connect to it.
No unpXXX files in \data\log? Nothing?
Thanks
Vlk
system
5
Yes it is the correct address.
Yes LastServerAddress= contains the same thing.
There are no unpxxx files in the \data\log directory.
I can reinstall and see if that will do it.
Vlk
6
Hmmm… I don’t like this. According to the stuff in the ini file, some communication did take place - but appearently, the server didn’t notice… :-\
Any chance I could get remote desktop access to that machine? 
system
7
Sorry too late, I’ve already reinstalled and it is working fine now. Just a little to trigger happy I guess.