W32:Jolla

system · 2007-10-23T13:34:25.000Z

While scanning, Avast found this virus and referred to W32:jolla This was found in my 3D Embroidery/Wizard setup. Does this sound like a false positive? I did a full scan 2 days ago and it found nothing. I did another scan with Kaspersky it locked out that portion of the file stated above. Any Advice?

DavidR · 2007-10-23T14:01:00.000Z

You could also check the offending/suspect file at: VirusTotal - Multi engine on-line virus scanner I feel virustotal is the better option as it uses the windows version of avast (more packers supported) and there are currently over 30 different scanners.

Or Jotti - Multi engine on-line virus scanner if any other scanners here detect them it is less likely to be a false positive. Whichever scanner you use, you can’t do this with the file in the chest, you will need to move it out.

If it is indeed a false positive, add it to the exclusions lists:
Standard Shield, Customize, Advanced, Add
Program Settings, Exclusions

Restore it to its original location, periodically check it (scan it in the chest), there should still be a copy in the chest even though you restored it to the original location. When it is no longer detected then you can also remove it from the Standard Shield and Program Settings, exclusions.

Also see False Positives, how to report it to avast! and what to do to exclude them until the problem is corrected.

Maxx_original · 2007-10-23T15:10:18.000Z

the detection of Win32:Jolla has changed with last VPS… i think it’s not a false positive, cause the detection is very specific now… anyway, i’d prefer to take a look at the file…

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