want to install avast but can't get rid of other virus programs

[system]

I had also posted, as advised in the beginning of this thread, about this mimar sinan in viruses and worms http://forum.avast.com/index.php?topic=89158.0

Got this back from Donz63

@DonZ63

This might shed some light: http://forums.iobit.com/showthread.php?t=3402

The registry key has existed on my XP installation from day 1.

Got to watch those iYogi folks … :

So maybe this is nothing to worry about after all. I hope, I hope. OK I know somewhere someone told me where to find an anti malware thing? I think I need to download something and run it. So the avast doesn’t find malware??

[Donovan]

@Gunnydawn post:21

So maybe this is nothing to worry about after all. I hope, I hope. OK I know somewhere someone told me where to find an anti malware thing? I think I need to download something and run it. So the avast doesn’t find malware??

Do you mean MalwareBytes AntiMalware?

avast! finds malware.
After all, it is an antivirus.

[system]

@Gunnydawn post:20

OK I am so sure I am messing things up here. Can anyone tell me how or where to look to see if things are installed on my pc? The only things I know about is to go to, Start, then programs and look. Or Start, Control panel, programs. What other way is there?

What I am getting at is I ran the avg removal tool and I think it is gone.
I ran the norton removal tool and it appears to be gone.
But I never ran any others yet. I couldn’t find them in the first place in programs, it was that iyogi woman that found them. Where did she find this so I can look there and see if the others are really gone?

ady4um No I still haven’t ran anything to look for the malware. Is that something I should have done first? I thought I had to get rid of the conflicting virus programs so my avast would run right before I did anything else. UGH see I’m messing things up here. This is so above my pay grade, lol. (But I haven’t quit yet.)

First, whether it was iYogi that told you about remnants or not, now it doesn’t matter much. By now, it is better to run them anyway (as you don’t have the means to re-check it by yourself).

About getting rid of malware, why you are asking now if you had to do that first? If you re-read the topic, this suggestion was mentioned more than once.

Moreover, your topic in the “Viruses and Worms” subforum received the correct answer. You have there the links and instructions what to download, how to proceed, and then to post back there (in that same topic you started) the resulting logs.

Please don’t get me wrong. You are welcome to ask. Just try to follow the suggestions.

Now keep reading the relevant info BEFORE running the removal utilities you need to run. (BTW, the removal utilities are for deleting potential remnants that can conflict with Avast and other security tools. The key word is “remnants”, so they are not so easy to spot by yourself. First see if the “old” program is listed in “Add / Remove Programs”. If they are, uninstall them, reboot and follow the instructions for the respective removal utility for that old tool).

If you have any doubts, just come back and ask.

Please report back, in any case.

[system]

Sorry ady4um, I think got confussed on which to do first.

[system]

No problem.

I would say that it is possible (but NOT 100% for sure) that the requested logs (in the “Viruses and Worms” subforum topic) would also show which old security tools you had (by identifying some remnants).