New build
I was able to reproduce this bug on a fresh installation of windows 7 ultimate 64-bit (no programs installed except avast) running on virtualbox (default settings)
all I did was first install Avast! Free Antivirus 5.0.677 (custom installation with system field shield, network shield and webshield). Reboot. Then update to 5.1.864 through the gui.
Reboot. System shield and network shield are not doing anything, except webshield.
looks like this affects everyone that is running windows 7 64-bit
EDIT : I tried to do a non-custom installation of avast 5.0.677 , and then update to 5.1.864 …everything works normally-
looks like a custom-installation of 5.0.677 (with some shields disabled) does not update to 5.1.864 properly in win7 64-bit!
This seems to be one more of those things that for whatever reason is only (or mostly) a problem for certain systems (in this case, it sounds like 64 bit Win 7 is particularly vulnerable). On my XP system, I went the update route rather than a clean uninstall/install, and all shields seem to be showing normal behavior on the first try.
Now this is intriguing as my win 7 64 bit - with an update from the gui worked perfectly. I wonder if there is a common programme running on the other systems that could be interfering. My only running security software is AIS and windows defender. I have little activity now on my behaviour shield but I have my trusted programmes allready inserted and have not use any new ones recently
essexboy : did u do a custom installation of 5.0.677 or did you have all shields running?
I think the bug is caused by trying to update a 5.0.677 with some shields disabled to 5.1.864 on win7 64bit
Yes I have all my shields running, even though I do not use IM or P2P. I could never see any point in turning them off as there is no overhead if they are not being used
Our analysis suggests that it only affects users of the Free Antivirus (and maybe Pro Antivirus), but not Internet Security.
Can you guys confirm that? Essexboy, are you running the IS?
Yes AIS ;D
My win 7 64 bit - with an update from the gui worked perfectly. I’m running avast free.
fnukyguy sayd: “I think the bug is caused by trying to update a 5.0.677 with some shields disabled to 5.1.864 on win7 64bit”
It happened to me with Avast Free and none of the shields disabled on win7 Pro 64bit
I do have MBAM Pro running.
No problem with AIS here. I’ve updated from the earlier beta.
No Problem here also (ais)
I’m running AIS and experienced this issue during the beta.
My Reg value was still set to 1.
But the BehavShield is not working
AND i am using the AIS!
I had the same issue (i.e., only Web Shield seemed to be working), on two different W7 64 bit systems upgraded (from 5.0.677) via the GUI. I also noticed, when I went to uninstall 5.1.864 (based on this thread), that Windows’ “Programs & Features” control panel still indicated that 5.0.677 was installed. An uninstall/clean reinstall of 5.1.864 fixed the issues on both systems.
Glad to hear this is getting addressed.
PS - this was with the free version of Avast.
Same deal here, Windows 7 Pro x64. I’m using Avast free. I updated by clicking “update program” under maintenance and had the same issue with most of the shields not working after I rebooted. Actually, the only shield that was working was the webshield for me.
I uninstalled 5.0.667 completely and installed 5.1.864 from scratch and it solved the problem. I grabbed the download link Vlk supplied in this post to download the new free version.
http://forum.avast.com/index.php?topic=68564.0
I noticed the 5.1.864 installer does a quick system scan before it completes. I don’t recall the old installers doing that.
I noticed that too… Win 7 64-bit
is this still going to be fixed for those who upgrade from 5.0 to 5.1 through the GUI and don’t know how to do a clean install… i know a few people on 5.0 who i assume will be upgraded to 5.1.864 or already have and they most likely will have this issue. they are not tech savy people so they wont know how to fix the problem.
i also would like to know when this is fixed/, i updated my ais through the gui on my xp box with no issues but have held off updating my 7x64 box until the issues are solved
@ burleyr07m
It would be best if you hid your students.crown.edu ID as spammers and scammers can harvest your email address.
It can be done by going to PROFILE then selecting Hide email address from public? in Account Related Settings under Modify Profile
It would also help to select your country in Forum Profile Information as it looks like you are in the USA.