Was going to update

Charyb-0 · 2015-08-21T23:30:54.000Z

-midnight post:6:

I did try to update and even though it shows the correct version to update to 10.3.2225 it shows what’s in my screenshot.

So, it is a botched ad that is causing you problems? Have you tried restarting your computer then updating?

midnight · 2015-08-21T23:47:40.000Z

Yes, I just done that.

midnight · 2015-08-22T15:30:49.000Z

I tried to update again this morning but once again it showed the same in my screenshot. I don’t want to to do an uninstall, then reinstall.

DJBone · 2015-08-22T15:38:53.000Z

You could try a repair:

Control Panel → Programs & Features → Avast
Click on ‘Repair’.
Follow instructions.
Reboot.

DJBone

bob3160 · 2015-08-22T15:42:05.000Z

Have you tried right click on the Avast system tray icon and the select update > Program ???

midnight · 2015-08-23T12:08:15.000Z

Still can’t update to latest version. Repair didn’t help.

bob3160 · 2015-08-23T12:34:15.000Z

https://forum.avast.com/index.php?topic=175471.msg1245868#msg1245868

midnight · 2015-08-23T13:25:13.000Z

bob3160 post:13:

https://forum.avast.com/index.php?topic=175471.msg1245868#msg1245868

???

bob3160 · 2015-08-23T13:42:24.000Z

-midnight post:14:

bob3160 post:13:

https://forum.avast.com/index.php?topic=175471.msg1245868#msg1245868

??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ?

Have you tried it ??? what message if any are you getting ???

midnight · 2015-08-23T13:49:33.000Z

I’ve tried it and I"m not getting any messages.

bob3160 · 2015-08-23T13:50:27.000Z

-midnight post:16:

I’ve tried it and I"m not getting any messages.

What are you getting ???

midnight · 2015-08-23T13:53:02.000Z

I’m only getting what’s shown in my screenshot.

bob3160 · 2015-08-23T13:59:38.000Z

-midnight post:18:

I’m only getting what’s shown in my screenshot.

Not if you tried what I suggested:

http://www.screencast-o-matic.com/screenshots/u/Lh/1440338286852-73618.png

http://www.screencast-o-matic.com/screenshots/u/Lh/1440338331951-90423.png

midnight · 2015-08-23T14:13:23.000Z

I’ve tried that several times but each time I get what’s shown in my screenshot. Never had a problem updating the program before so I don[t know why I can’t update the latest program version now.

bob3160 · 2015-08-23T14:15:31.000Z

-midnight post:20:

I’ve tried that several times but each time I get what’s shown in my screenshot. Never had a problem updating the program before so I don[t know why I can’t update the latest program version now.

I can’t see how but if that’s the case the only choice is a clean install.

midnight · 2015-08-23T16:35:37.000Z

I’ve never done a clean install.

essexboy · 2015-08-23T16:36:40.000Z

Download Avast Uninstall Utility to your Desktop.
Download the correct version of Avast
Avast Free
Avast Pro
Avast Internet Security
Avast Premier
Disconnect from the net
Uninstall Avast via control panel

[]Run the uninstall tool and accept the reboot to safe mode
[]Once complete reboot your system
[*]Reinstall Avast

midnight · 2015-08-23T17:45:42.000Z

Went through all that for nothing. Couldn’t find version 10.3.2225, only 2223 so it installed the same version I already had.

Not sure whether or not my Virus Definitions are up to date as I have 150823.0.

I’ve had so many problems with this new computer…about ready to throw it in the trash.

bob3160 · 2015-08-23T18:01:23.000Z

-midnight post:24:

Went through all that for nothing. Couldn’t find version 10.3.2225, only 2223 so it installed the same version I already had.

Not sure whether or not my Virus Definitions are up to date as I have 150823.0.

I’ve had so many problems with this new computer…about ready to throw it in the trash.

The download link was given to you. Why didn’t you follow it and download.
Here’s what you would have gotten if you followed the download link posted by essexboy:

http://www.screencast-o-matic.com/screenshots/u/Lh/1440352800563-93677.png

midnight · 2015-08-23T20:04:36.000Z

The only thing I didn’t do was disconnect from the net and that’s because I’m not sure how to do that.

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