I may ask you to try a small variation on lukor’s suggestion …but first …
Are you willing to try a test please?
Please terminate the Internet Mail provider and tell avast you want to persist this change (make it permanent).
Please start the Webshield and tell avast you want to persist the change (make it permanent).
Then please restart your system.
Does that make any difference in your browsing?
I can try. But be aware that occasionally it works, then plays up later.
Shall I enable both Script Blocking and Web Shield?
Please just Webshield … knowing that it is intermittent is why I am asking you to make this test.
I have done that. I have Internet Mail and Script Blocking disabled, and I currently have browsing working.
That confirms what I thought would happen.
However this situation is not one I want to suggest you run in.
I hope you are willing to work with us further to identify exactly what is happening but first I would like to try to set up a work around so that you can have all your providers (I’m not sure about Script Blocking - which does not work with Firefox anyway) running.
Are you willing to try one more test please?
That explains why Firefox doesn’t need Script Blocking disabled.
Yes, I am willing to try a test.
You said earlier that you had tried setting up a proxy using localhost/127.0.0.1 and port 12080 and I got the impression it did not help.
Would you please try that (let’s just work with one browser first) again and add one more important step?
In the Webshield please click on “Customize” and change, in the “Basic” tab, the redirected port to 88 (it does not matter too much what it is just as long as it is not 80).
When you have made the changes to the browser for the proxy and to the Webshield please terminate the Webshield and start it again. Then browse a little with your proxied browser and see if the “last scanned” and counts in the Webshield are changing.
Please let me know how it goes.
OK. That is done, but I now have no internet with IE.
Which browser did you work with?
IE.
The last scanned and the scan count are changing.
Hang on.
For some reason web shield was disabled.
I have now enabled it. I was looking at standard shield. I can now browse.
Phew! you really had me worried there…
The web shield scan count is changing and so is last scanned.
So can you now try the change to the proxy for Firefox please?
So the situation now is that I have all the Providers enabled except Script Blocking.
The important acid test is what happens when you have those providers enabled and restart the system … can you still browse?
OK. Firefox is done now.
I can still browse.
Does this mean that i have to use a proxy for my browsers now to run avast!?
Well … remember what I said …
I wanted to get you a workaround that would let you have all your providers running. Please give me a little while to check out Script Blocking (I use the Home edition and we humbler souls do not have Script Blocking) I think lukor understands what we have been doing here and he may chime back in on that.
So, this is just a workaround to get you out of the “sometimes it works sometimes it doesn’t” situation and keep you going for now. I need to do a little research but I will be back and ask you to run a diagnostic function that I hope you will feel able to do and post the results back here.
From this testing I believe that you do, in fact, have some software running on your system that played well with the intercepting of browsing with avast 4.7. However, with avast 4.8 due to some timing changes sometimes it does and sometimes it does not. We need to find out what that is and try to find a permanent solution that will remove the need for the proxy.
But … it is now past 2am here in California and I need to get some sleep. I hope that you are now in a configuration that will keep you going until I can get back to this later today.
OK Mate.
Thanks for all the help.
I love this AV, so I am keen to get it working properly and am happy to do any testing needed.
I have just rebooted with all Providers enabled and both IE and Firefox working.
I only hope that situation stays like it.