Web Shield - 99% CPU Usage

Avast Free Antivirus / Premium Security
1

Website: Rogers Speed Test
URL: http://myspeed.rogers.com/
Type: Java
Avast Home: 4.6.691
Sun JRE: 1.4.2_09
Windows: 2000 SP4

Everytime I go to the Rogers Speed Test site the process for Web Shield goes to 99% CPU usage and stays at 99% until the computer is restarted. After you click on ‘Click to start MySpeed’ it goes through the download test successfully but always locks up at the upload test which is where Web Shield goes to 99% CPU usage.

Is anybody else able to reproduce this?
Is there anything I can do to exclude this from the Web Shield scanning?

Edit: If I Terminate the Web Shield provider it shows that it has been terminated, yet stays running in Task Manager at 99%.

Thanks,
Dave

2

I have some problem loading that site. It takes too much time.
Dr. Web extension could not scan it.
Although the site exists, seems to have problems.
Anyway, my computer does not crash. Thanks God 8)

3

Would this mean that the Web Shield module does not handle Java very well?
Is there any way to prevent it from scanning Java from this site?
Does Web Shield even scan Java applications?

I have tried restarting the computer, clearing the stored memory for Java, and reloading the page. Everytime Web Shield goes to 99% and stays there. There is no other antivirus or firewall software on my system. Web Shield does not crash either, therefore does not create an error in Web Shields log file or anywhere else, it just stays at 99%. Disabling Web Shield prior to loading this site does work, however I would prefer to not have to do that.

Any furthers suggestions would be welcomed.

Thanks,
Dave

4

I don’t know if you meant on this page:

http://img381.imageshack.us/img381/5229/example8ii.jpg

… but it opened it in half of a second without any problems… each time I tried, always same… no problems at all.

The only problem is, I don’t see any link like you mentioned inhere:

...After you click on [b]'Click to start MySpeed'[/b] it goes through the download test successfully...

Is it me, or there really is no such a link…

5

I’m wondering now if my cable ISP has the website set up so that it authenticates by IP addresses to make sure whoever uses the speed test is a customer of theirs, which is why the site doesn’t seem to be working for you.

Does Web Shield scan Java applications (.jar files)?
Can I prevent it from scanning Java from this site?

Thanks,
Dave

6

works for me but long loading.