DavidR
5
@ RichU
Well your first consideration is why she isn’t using the latest avast 6.0.1091 version. As that version also has some improvements in relation to ZA firewall.
The second is that the web shield shouldn’t stop emails sent from thunderbird as it only monitors http (protocol) traffic. So I’m like you I can’t understand why the web shield has anything to do with this.
So is this Earthlink email a webmail based email, which would normally be viewed using a browser, which is being downloaded using a thunderbird webmail add-on ?
What errors does she get when trying to send or receive email ?
I have XP Pro, thunderbird and avast 6.0.1091 (and previous versions including 5.1) and have had no problems.