Web Shield causes IE to crash

system · 2013-12-03T20:59:40.000Z

I have a computer that came with Win 7 Home Premium 64-bit pre-installed, on which I have the latest version of Avast installed. IE9, both 32 and 64-bit, works fine. I recently installed Win 7 Pro 64-bit on the E partition, and after installing the latest version of Avast, discovered that the 32-bit version of IE8 and IE9 work, but, in both cases, the 64-bit version immediately and consistently crashes, with the message “Internet Explorer has stopped working”. With IE10 and IE11, both the 32 and 64-bit versions crash. After a lot of experimenting, I discovered that turning off Web Shield in Avast fixed the problem.

I can live with IE9 32-bit for the time being, but would like to eventually upgrade to IE11, and don’t like the idea of turning Web Shield off. Does anybody have any ideas on how I can get IE to work with Web Shield?

system · 2013-12-03T21:08:38.000Z

I can tell you that I’m using Win 7 64 bit with avast 2014 free and IE 11 and all is well with the web shield on and IE9 worked fine before I upgraded to 11 sooooo possibly some add-on you are using?

system · 2013-12-03T22:02:01.000Z

Sorry, forgot to mention that running IE without add-ons produces the same result. I also ran sfc /scannow and Microsoft Fix It.

Para-Noid · 2013-12-03T22:26:40.000Z

Try a repair…Control Panel>Uninstall a Program>double click “avast”>click “repair”>reboot

Staticguy · 2013-12-03T22:30:33.000Z

As mentioned by Para-Noid try a repair. If it doesn’t work uninstall it via Add/Remove, run avast uninstall utility, and download and run Avast Cleanup Tool found from here http://rejzor.wordpress.com/avast-cleanup-tool/

Note: Run Avast Cleanup Tool in normal mode. After using Avast Cleanup Tool, restart your computer manually. After that download and install a fresh new copy of Avast, register your copy of avast, and restart your computer manually again.

system · 2013-12-04T02:14:01.000Z

Thanks for the suggestions, guys, but still no luck.

Is it possible that the fact it’s installed on partition E is causing a problem?

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