Web Shield popping up on Chrome. FRST.exe attached.

system · 2015-04-11T20:30:39.000Z

Hi - I have some malware on my system and Chrome seems to be afflicted in a big way. I ran FRST and attached a log. Any help would be appreciated. Thanks.

Pondus · 2015-04-11T20:34:34.000Z

Also attach frst additional.txt log

system · 2015-04-11T20:37:05.000Z

Sorry. Attached.

essexboy · 2015-04-11T21:25:40.000Z

Uninstall Chrome
Unless you did this yourself, malware has changed your Chrome version into the Development Build. Among other things this allows malware to install any extension it wants. We need to resolve this.

If you have bookmarks, let’s save them by exporting them - Export Bookmarks
Then I need you to go Google Sync and sign into your account
Scroll down until you see the “Stop and Clear” button and click on the button. At the prompt click on “Ok”
Now we need to uninstall chrome do this from control panel.
Note: When asked about user data or settings you must remove this also so please check the box.

You can re-install once we have finished

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

CreateRestorePoint: AppInit_DLLs-x32: c:/progra~3/{adc14~1/171~1.0/sasa.dll => "c:\progra~3\{adc14~1\171~1.0\sasa.dll" File Not Found CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION ProxyEnable: [.DEFAULT] => Internet Explorer proxy is enabled. ProxyServer: [.DEFAULT] => http=127.0.0.1:13081 Task: {034567FB-AABF-46F6-BC03-F36BC7E5AD5C} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-06-30] (Google Inc.) Task: {580E0B8A-BB57-4D75-A137-FFEE131984D4} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-06-30] (Google Inc.) Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe C:\ProgramData\SetStretch.exe C:\ProgramData\SetStretch.VBS C:\Program Files (x86)\Google\Chrome C:\Users\Tyler\AppData\Local\Google\Chrome Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f RemoveProxy: EmptyTemp: CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe

https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG

Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.

[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S0].txt as well.

system · 2015-04-11T21:43:45.000Z

Thank you so much for the help. Attached are the log files.

essexboy · 2015-04-12T10:23:42.000Z

OK could you now re-install Chrome (if you wish) and let me know how the computer is behaving

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