Web Shild blocks internet browsing - Avast IS 6

Avast Free Antivirus / Premium Security
1

Hi…

I installed a trial version of Avast IS-6 and don’t get browsing internet with default settings. Only stopping Web Shield…

Firewall settings was default. Is that way Avast IS works?

Could someone help me?

Thanks.

(WinXP-SP3 / 2GB RAM / No other AVs / Windows Firewall Off / Browsers: Chrome10, FF4, IE8)

2

Whilst you say you have no other AVs, what did you have installed previously, as they have a habit of leaving remnants ?

What was your previous firewall ?

What errors are you getting when you try to browse ?

3

I was using ZoneAlarm Internet Security and uninstalled it using cpes_clean.exe tool, as avast support recommended.

When I try to browse (Chrome, FF or IE) the pages don’t load.

Thank you.

4

I have never heard of this cpes_clean.exe tool before, seems that this is quite an olde ZA removal tool from the google hits I saw.

I don’t know if you were using an up to date one, but you could try this site and see if they can offer some advice/tools.
Also see http://www.askvg.com/ultimate-collection-of-uninstallers-removal-tools-for-all-popular-anti-virus-software/ for others not listed above.
and http://uninstallers.blogspot.com/

The latter has quite a selection of up to date tools normally from the programs home site.

5

Try a repair installation of avast.

Control panel / add remove progs / Avast → doubleclick, scroll down to “repair” option.
Reboot and check.

Also check this (applies to XP as well).