Webrep doesnt work in chrome in 1456

Avast Free Antivirus / Premium Security
1

My webrep doesnt work in chrome version 20 again in 1456 the addon is installed but it remains greyed out and doesnt give green,red or yellow ratings…it works on IE but not in chrome…anybody else who has same problems?

2

Did you reboot after the upgrade?

3

I did reboot…after upgrade :slight_smile:

4

I have the same problem on Opera,WebRep only works with Google. When I search something WebRep works.

5

I guess Avast has something else to work on.

6

working here with chrome, firefox, IE9

7

Hello,
we have found some problems on servers side, which causes your bars to be grey. Clients in your browsers works well.

Ivan.

8

thanks for your reply…is this problem only in chrome and other browsers except IE9??

9

I may add that this is an on/off situation for several days/weeks now.

10

It may be in all browsers depending if you get answer from servers or not.

11

Hello,
My 1st contribution. I get answers here all the time - now its payback. The webrep issue was reported in all browsers and from XP to Windows 7. It could be any number of things: The pointers in the add-on for the browser that it cannot find the server, the add-on is pointing to the wrong server or perhaps the primary server itself at Avast has malfunctioned, a routing issue @ Avast, or DNS issue and it cannot hand off the request - please see my results below on a nslookup

Non-authoritative answer:
Name: apir.webrep.avast.com
Addresses: 62.109.145.71
62.109.145.72
62.109.145.73
62.109.145.74
62.109.145.75
62.109.145.76
62.109.145.77
62.109.145.78
62.109.145.79
62.109.145.80

I made these manual entries in my host file and it works - please read further

62.109.145.76 apir.webrep.avast.com
62.109.145.71 apir.webrep.avast.com

This is not a permanent fix - Avast needs to address the problem. We should not have to make entries like this

12

Yes this can help you that you address webrep to contact only one IP (server), but you had a luck in choosing server which had no problems with responding to the client in concrete time.

13

Hi,Webrep is working for my chrome again…but it remains blank on google searches in chrome and sometimes also in IE9…