Website blocking

system · 2017-03-29T20:18:43.000Z

So I have been testing Avast business on a handful of computers. I have customers complaining that they can not reach fmcdealer.com
As soon as I disabled the website scanning they are able to get on the website. A few days later It is blocked again. No popups, no messages, just not loading the page. My solution, for now, is to uninstall. I would really like to use this product, but for now, I can not.

Mac · 2017-03-29T21:30:46.000Z

Hi Chris,

I am able to access that site with the Avast client installed.

Which console are you using? Cloud, or On-Premise? Do you have any content filtering enabled in your policy?

system · 2017-03-30T14:37:30.000Z

I believe it is avast business cloud. I have not change any settings. Just the default install.

SMPlante · 2017-04-08T02:59:43.000Z

If you are (using Avast Endpoint Protection) and you are 100% fully confident the URL is safe (hey! it’s a “Ford” site) ;D then

Add an exclusion for this URL in Avast:

https://forum.avast.com/index.php?action=dlattach;topic=199793.0;attach=191080;image

Setting; Global Exclusions; URL

Mac · 2017-04-22T18:20:35.000Z

SMPlante’s screenhots are for the on-premise version. For the cloud console go to Network > Settings then click the antivirus settings tab and add the url under the exclusion list

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