What exactly did I buy...?

So I paid for a subscription. Can use the virus scanner just fine. No viruses

But!

Malware coverage isn’t included in my subscription and is a separate search…? My search tool changed to Ask and I’m struggling to get rid of it, a malware search on avast says I have 25 threats identified but I need another subscription to get rid of those.

That seems a bit shonky. I’m considering looking elsewhere when my subscription ends…

Not sure what you mean, could you post a screenshot…!?

What exact version of avast did you buy ?
What exact version of avast do you have installed ?

Malware protection is included in all versions of Avast.
The Ask Toolbar didn’t come from Avast.

a malware search on avast says I have 25 threats identified but I need another subscription to get rid of those.
may we see a screenshot of that?

Sounds like a sales pitch message from the Avast Cleanup tool. :frowning:

My search tool changed to Ask and I'm struggling to get rid of it
Did you do a java update? >> https://www.java.com/en/download/faq/ask_toolbar.xml

Install Unchecky to prevent this type of unwanted pre-checked crap:
http://unchecky.com/