Hi!
I need help
I have a malware infestation on my phone. Avast finds apps (mostly: gem, smart and xiaon), but something on my phone keeps reinstalling them. Plus something keeps turning down my volume completly.
I use Android 7.0
I’ve NOT allowed the installation of apps from unknown sources.
I’ve changed my google password (play store).
I’ve reset play store to factory settings.
I’ve found an App, because I saw that Avast was scanning it (but not flagging it) which is unknown to me. It is not visible in my App-list, but I can see it in the list of ram use - it is called Ducky. I’m wondering if it is the culprate. Can anyone tell me something about this app? And how I could deinstal it?
Any other ideas what I can do?
Thank you lots!