system
1
I was having issues with some random ads that pop up every time I open my browser, i can close the ads with no problem, but when I refresh the page or go to a new website they come right back. Also my Shockwave Flash keeps crashing constantly, and my mouse keeps randomly clicking on stuff I didn’t tell it to, and my windows randomly close of their own accord. I ran a virus scan during which avast found a trojan and a malware, and moved them to the chest. I keep seeing that the virus chest is supposed to keep the viruses locked up where they can’t harm your computer, but I’m still having the same problems I was before. What do I do now? I can’t find any options to clean, only delete. If I delete it with it completely remove the virus from my computer, or just out of the chest?
Ps. Wth is the point of the chest anyway? If your computer has a virus it needs to go, either by cleaning it or deleting it, not be stored on your computer. It’s just stupid to keep a virus hanging around. That’s like begging for someone to throw your computer on the ground and beat it to smithereens with a baseball bat . It’d have the same effect either way…
Hi there it sounds like adware from a rogue toolbar or extension
Follow the steps here http://forum.avast.com/index.php?topic=53253.0
Then attach the logs in this thread and we will sort it for you
Pondus
3
Ps. Wth is the point of the chest anyway? If your computer has a virus it needs to go, either by cleaning it or deleting it, not be stored on your computer. It's just stupid to keep a virus hanging around. That's like begging for someone to throw your computer on the ground and beat it to smithereens with a baseball bat . It'd have the same effect either way...
after you have followed essexboys advice…read and learn
Clean, Quarantine, or Delete?
http://antivirus.about.com/b/2007/03/11/clean-quarantine-or-delete.htm
what chest is, and how to use it
http://www.avast.com/faq.php?article=AVKB21
system
4
Ok I did that, and here’s the logs.
Pondus
5
also attach Malwarebytes / OTL logs
essexboy will be back and help you tomorrow
If you could attach the OTL log I will tidy up any remnants