What to do with win32 trojan-gen 20ZIGX35

Viruses and worms
1

Hi,
I just ran a boot scan and the win32 trojan-gen 20ZIGX35 virus was detected in the following location:

\users\appdata\local\microsoft\windows\temporary internet files\content.IE5\20ZIGX35\ccblp[1].htm

I tried to move to chest but got the following error message:

Error 0xc0000034 {Object Name not found.}

I could delete, but it’s questioning me whether I want to do that because the file is in a windows folder. Before I do anything further with it, I was hoping someone could advise me of the best approach.

thanks.

2

You should clear all your temporary internet files with ATF Cleaner orCCleaner.

Also try MalwareBytes Antimalware or SUPERAntiSpyware Free.

3

Welcome to the forums, dots. :slight_smile:

Follow JT’s suggestions and let us know how it goes.

4

Thanks so much for the help.

I used CCleaner first to clear my temp files and then re-scanned the c drive with avast. It found and quarantined four other infected files but oddly did not find the trojan virus that was detected during the boot scan.

So I ran MalwareBytes Antimalware, and it detected and quarantined two trojan files (agent and downloader).

All-in-all, it was a team effort. Do you think that I should have my bases covered using all three of these products? Not sure if I should scan the whole drive again with something else to be sure.

Thanks again for the advice!

5

Hi dots,

Im new here myself, but have seen these programs recommended often, I personally use Malwarebytes and Superantispyware on demand scans along with Avast and they play fine together. I also have the impession CCcleaner works great with them as well. But ive yet to use it.

A layered defense is the best offense.~grin~ as most people here say…

and yes, to answer your question, I think your bases are all covered.

Saty

6

Decided to run SuperAntiSpyware too as a precaution, and good thing I did because it’s found another trojan! Layered defense, indeed. Hopefully these four will have caught them all.

7

Thanks for posting back, dots.

I hope all goes well for your computer now.

Please come back often and learn more. :slight_smile: