When downloading new virus database

Avast Free Antivirus / Premium Security
1

When downloading new virus database of 1.9Mb it always salls at 45K then retries but no luck. How can I get it to download the whole 1.9Mb.

2

Is this avast we are talking about here ?
What exactly are you trying to do ?

The virus database shouldn’t need to be downloaded, it is done automatically and it is an incremental update that is normally measured in KBs rather than MBs.

The complete virus database if you wished to download it is in the region of 20MB ???
avast! VPS Update - Manual Download

  • For updating an off-line systems, download using a system with internet connection, save the file to a CD or USB drive and transfer it to the off-line system and run it to update the VPS signatures file.
Dial-up Incremental VPS update work around for off-line system. The quote below works, tested on off line system requires a reboot for the WSC to also recognise the updated VPS.


[quote="RejZoR post:13, topic:622109"]
Ok, i tested exactly what i suggested and it appears it works. I've used old installation from May 2008 in virtual machine. Copied 400.vps and clnr0.dll from host system to VM system and avast! showed signature date identical to the one on host system. And that even without system reboot. Now i don't know if everything works as it suppose to but it seems to be a good start.
[/quote]
3

Thanks for the feedback. I am downloading Avast updates manually as I noticed it did not seem to be automatic, and as stated before it now shows 2.09Mb but stops at around 49K. I downloaded the emtire database, loaded it but when I check what version I am on it stills shows it as out of date.

4

It should be automatic, that is the default setting. (It can be varied by selecting “program settings>updating>details”, where the frequency of auto-updating can be changed, and whether it is set for silent update, or shows a slider - the blue box - following a successful update.)
It can also be manual, right click the tray icon, select “updating”, and “IAVS update”.
Lot faster than downloading the complete file.
Let us know if that works.

5

If as you say the manual full VPS download stalls then it isn’t updating your system, so no surprise it reports out of date as once the download completes all 20MB of it you have to run the downloaded executable file to update it. If you can’t download that you obviously can’t do that.

If what you are doing (and I still haven’t got a clue, which is why I asked “what exactly are you trying to do”) reports an incremental update of 2.09MB then your VPS is way out of date and that leads me to believe your program version too might be out of date.

Well this is the real problem no auto updates and that is the one we will try to address first.

I take it you haven’t changed the Program Setting, Updating (Basic) settings, Virus database, should be on Auto and Program Updates should be on Ask ?

Try the Manual update as mentioned by Tarq57 and report any errors if this doesn’t work.

It may however, be quicker to do a clean reinstall of the latest version of avast.
Download the latest version of avast http://www.avast.com/eng/download-avast-home.html and save it to your HDD, somewhere you can find it again. Use that when you reinstall.

Download the avast! Uninstall Utility, find it here and save it to your HDD.

  1. Now uninstall (using add remove programs, if you can’t do that start from the next step), reboot.
  2. run the avast! Uninstall Utility, reboot. If step 1 failed it may be necessary to run this from safe mode, once complete reboot into normal mode.
  3. install the latest version, reboot.