When I check my browser to protect it, it almost automatically unchecks itself

[Éric]

When I check my browser to protect it, it almost automatically unchecks itself.

[DavidR]

Whilst I don’t use the AntiTrack product.
What browser are you talking about, it may help determine where the issue is.

If you have another browser does it work there ?

[anon28289309]

I’ve raised this issue with error message etc here:

Avast Anti Track (Ultimate). macOS 15.0 No longer works

Since upgrading to macOS 15.0 Anti Track no longer works It opens at start up, but tracking functions not enabled I’ve tried to re-enable but they won’t Uninstalled and reinstalled, still the same. In Mac’s settings it’s enabled on both ‘Login & Extensions’ and ‘Privacy & Security’/‘Full Disk Access’ Error occured changing tracking detection (WebProxyProcessError.termin- ated (“[“shouldRelaunch": true, (“status|”: 10, (“standardError’”:, "retriesCount)”: 0]”)) I’m assuming this is an i…

During a chat with support in November I was told it’s a ‘known problem’, but no update since, still on latest version 1.6.3 released on 28 August.

Can you get this escalated with Avast at all, David?

Thanks

[DavidR]

I have tried on another part of the forum, lets see if this draws some attention, I gave the link to your quoted text.

[anon28289309]

Thanks, David

[DavidR]

You’re welcome, hopefully it will draw the required attention.

[anon28289309]

Hope of a fix this Spring, see post here:

Avast Anti Track (Ultimate). macOS 15.0 No longer works

I contacted AVAST and they are working on the problem. Heres the chat: is frustrating, and we deeply regret the inconvenience this has caused since September 23, 2024. Unfortunately, due to unforeseen complexities, a fix for this bug won’t be available until sometime in Spring 2025. We know this is a considerable wait, and we’re working diligently to deliver a stable and effective solution as quickly as possible.

[user2057]

I upgraded yesterday to Sequoia 15.4 on a new MacBook Air and downloaded Avast AntiTrack from my Ultimate subscription. I’m having precisely the same problems that others are having: Safari and Chrome uncheck themselves when I try to check them for “protect this browser”, and I get the same WebProxyProcess error. It has been spring of 2025 for three weeks now.

[user2117]

I get the exact same error message as Jingleman with Avast AntiTracker on my iMac (M3 - OS 15.4) but AntiTracker works fine without errors on my 2018 MacBook Pro (Intel - OS 15.4). Weird, but on my iMac the installer never asks to click AntiTracker “install helper” or update settings.

The error code is “Error occured changing tracking detection (WebProxyProcessError.terminated(“["status": 6, "retriesCount": 0, "standardError": , "shouldRelaunch": true]”))”

[Benutzer612]

Ich habe die kostenlose testversion von AntiTrack als geschenk bekommen. Doch es erkennt Google Chrome nicht. Avast Anti Track lässt sich nicht zu Google Chrome hinzufügen I received the free trial of AntiTrack as a gift, but it doesn’t recognize Google Chrome. I can’t add Avast AntiTrack to Google Chrome.

[anon28289309]

@DavidR,

Please see my last update in the other thread.

Avast Anti Track (Ultimate). macOS 15.0 No longer works

I only have 5 days left on subscription (that they extended for a few months earlier this year) and still not received the promised ‘priority reply’ from Support staff. I’ve been looking at alternatives, which I’ve narrowed down to Bitdefender. There’s also McAfee but not something I would ever install Avast, AVG, Avira and Norton are all now owned by the same company Gen Digital. @user2700 Good luck trying to get a refund.

Thanks for your previous input but there’s no point in wasting anymore time on a 10 month unsolved problem. Time to move a different product.

[podbay58]

.: I transfered the files, music, etc., using Migration Assistant, from my 2019 MacBook Pro to my new 2025 MacBook Air. The same thing is happening to me. When I enable Digital Fingerprint Protection and go to Dashboard, the browsers uncheck themselves. On my 2019 MacBook, the browser protection is enabled on Safari, Opera, Firefox, and Chrome. They will not enable on my 2025 MacBook Air, which is using MacOS Sequoia 15.6.1. Is a fix in the near future??

[gebruiker328]

Installed Avast Ultimate today and have the some problem. When I try to switch on the browser protection for Safari it automatically switches off again in just a few seconds. Seems this problem is already hanging for more than a year.

Hope Avast is solving this problem soon.