When I scan one file, Avast does not show any results

system · 2015-04-25T12:20:42.000Z

Hi,
When I right click on a file and scan it, I get an empty window as the results. It doe not tell me if the file is OK or not. I upgraded to the last version with no success…
Thanks!

Eddy · 2015-04-25T13:01:47.000Z

Working fine on my systems.
Perform a repair of avast and see if the problem is solved.
If not, perform a clean installation of the latest version.

DavidR · 2015-04-25T13:20:30.000Z

You need the setting to show special scans (which the context menu scan is) AvastUI > Settings > General > Special scans - Settings.

Is the Explorer scan in the list of special scans ?

system · 2015-04-25T15:52:18.000Z

Thank you all for your great suggestions - it eventually only worked when I uninstalled and reinstalled Avast…

Eddy · 2015-04-25T15:53:57.000Z

It is working again and that is what matters

DavidR · 2015-04-25T16:00:43.000Z

haiashkenazi post:4:

Thank you all for your great suggestions - it eventually only worked when I uninstalled and reinstalled Avast…

You’re welcome, good that it is working as it should now.

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