when I try to scan a new downloaded folder or file I get ????? as the scan

Avast Free Antivirus / Premium Security
1

and it takes a really long time to scan even a 20 meg file

I am using internet security pro with all updates windows 7 64 with all updates

2

your info does not tell us much … a screenshot would help

3
  • Which version of AIS…??
  • Other security related software installed…??
  • Which AV(s) did you use before avast!..??