Try:
Control Panel > Add or remove programs > Avast! > Change Components > And check the box Web reputation module and then reboot. After that open IE or FF and check if that works.
I’d do what danny96 suggested. You can install and uninstall all the different shields there including the WebRep plugin. When I installed Avast 6 on Vista it didn’t ask me if I wanted to install the plugin either but I was still able to from the Control Panel. WebRep will show up in your web browser, not the Avast user interface.
Hi Littlebear. I was mistaken, if Webrep is installed, it will be in the Avast interface under Additional Protection. Sorry about that. From there you can install it to any of your web browsers. Once you install it to the browser you can enable or disable it from there like any other extension or add-on, or you can uninstall it. You can also uninstall it from the Avast interface. Uninstalling won’t completely remove WebRep from Avast, only the browser, but you can completely remove it if you want to from your computer’s Control Panel.
If you try again and WebRep doesn’t install, I’d just install it from the Control Panel. If you do, you’ll need to be connected to the internet and will have to restart when it’s done.
I too am having a problem with WebRep. I was asked and agreed to install WebRep which shows in the Additional Protection tab on the Avast UI, but tells me that it is not installed for either FF or IE, and also there is no install or uninstall button for either browser shown. Re-booted several times since installing and there is still no plug-in for FF or IE. I have attached an image of the WebRep tab on the Additional Protection page with absent install button.
It installed properly on my laptop with no problem with a clean install after uninstalling Avast!5. WebRep refuses to install on my desktop machine which was updated from Avast!5 from the user interface. Both machines are running Windows XP Home SP3.
Hi weezecat. I’d try repairing. Control Panel>Add/Remove Programs (or Programs and Features depending on operating system)/Avast. Left click the Avast entry and when the dialog box open, scroll to the last entry, “Repair.” Select it and follow the steps and restart. If that doesn’t fix it, do the same process only this time select “Change” in the dialog box. Follow the steps and when the list of Avast components opens up, click the box next to “WebRep plugin” so it’s an X rather than a check mark. Then complete the steps and restart. This will remove WebRep. Then go back and do the same thing again only this time change the X to a check mark and reinstall WebRep. If that doesn’t fix it, you may need to completely reinstall Avast 6.
I had previously tried all the steps you mention with repair as my first option, even a complete re-install as a last ditch attempt, but still WebRep is not showing as installed in FF and IE although it is showing on the Additional Protection page as my image indicates. I don’t think that the WebRep feature particularly necessary and as Avast6 appears to be working in every other respect, I will probably leave it as it is without WebRep.