when will the update servers be up and running again ?, my avast 7.0 wont ......

Avast Free Antivirus / Premium Security
1

2-27-12) 8:24am)

when will the update servers be up and running again ?,

my avast 7.0 wont manual update for me , the manual update just hangs for a long time , also it makes it hard for me to finds solutions to my problems with this final version 7.0.1407 .

why , cuz every one is just complaining , but i did , download the un-install utility , just in case, i have not used it yet.

i fixed the nag screen yesterday , from that link that nice person gave on how to fix it , once i saw what the instructions was talking about, wink.

so far my only problem i noticed is the manual update thing is not working, even yesterday , cant manual update today either .

2

well ?.

3

All Avast! 7 users currently having problem. Try to wait one more day and then uninstall avast! 7 and install avast! 6

4

I believe they are reloading the update servers, so whilst that is in progress they will be unavailable.

5

Quote from lukas.hasik:
'we are working on the fix. All the updates were broken due to broken vpx package uploaded to the servers. It has nothing to do with the version 7.

Sorry about that
Lukas.’

6

ok thanks for the reply, i will wait a few days and see what happens, no need to go back to 6.0 yet , if its just a update and server issue at this time.

please let us know that the broken servers are up and running again, thanks .

7

This applies to this issue: http://forum.avast.com/index.php?topic=94454.msg752250#msg752250

8

are you saying dont wait ?. just use the program now ?. why do this now ?, when the servers are down , are they fixed now, cuz if they are fixed now then i will un-install using the removal tool, but if the servers are still down, they why bother with a clean install when i will end up with broken packages installed again.

9

The servers are OK.

10

So, is this a GO…??

11

A go for what? Either your avast updates work OK, and you don’t need to anything, or they don’t, and in this case you will have to either reinstall or wait for the aforementioned tool.

Thanks
Vlk

12
  1. A go to push the update button again.
  2. Thanks for the info.
13

What about the new version I have annouce in Avast!UI 7.0.1409.

14

I appreciate that Avast 7 is pretty new - anyway I have the issue described here, so thought maybe I could do an offline update. I checked out here :

http://www.avast.com/download-update

but it appears that offline update are only available up to V6.

Also, if the update package is broken, an offline update might have the same problem too.

Just wondering if, this issue goes on, maybe Avast could release an offline update that could be downloaded to keep us going in the mean time. I realise that these are 30MB plus files so would involve a lot of bandwidth, but it may keep people going with V7 and not jump back to V6. Personally I’d rather not do this as it would likely create more problems than it solves, plus I would want to be back on V7, when the update issues are resolved.

Also, just wondering if the streaming updates are keeping us up-to-date ? Haven’t figured out how this works yet…

Thanks in advance.

E

15

iroc9555,

Looks like the yellow button means it needs an attention to be checked. Mine is green.

16

Yes of course but there is no update to download :o

17

7-27-12)

ha ha dont roll the eyes , ha ha , ok , i know i said i will wait , before i do a clean install, but i got to thinking, i might as well use the “aswClear” removal/un-install tool just so i know how to use it, and yes i fallowed the instructions and did this in safe mode and stuff.

i then after making sure all files and folders have been found and deleted like it sugested after removal , i also used Ccleaner and i also went into the windows registry (yes i know to be careful) .

after i did all that , i did the clean install.

but smart little me did not try to use the manual update yet, i’m just leaving it alone for now.

so another stupid question from me too you “VLK” , is it now safe for me to try the manual updates , or just dont touch it ?.

everything seems fine for now,

i really want to thank you and every one else for the help, i bet your pulling your hair out right now, hugs

18

So, do you have version 6 or 7 now?
If you’re on v7, you can “try” a manual update but it won’t really do anything (since you already have v7).

Thanks
Vlk

19

2-27-12) 10:57am

no, after i did all the things i did, use the “aswClear” tool and everything else i said i did, i then did a fresh install of Avast 7.0.1407

thats why i ask if its safe to try the manual updates thing , i still have not tried the manual updates on either the manual program update or the definitions update thing, ha ha .

i just like to try those things out is all .

so is it safe yet to try that ?, cuz i’m not touching it, not right now, ;D

20

Yes, it’s safe – but it won’t really do much anyway (just tell you that you’re up to date).

Thanks
Vlk