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You should not be able to scan the address of http://sitecheck.sucuri.net/results/psicaraudio.com/3o1ut90luh.php because it does not exist. There is no reason to contact the hosting provider to ask about a file that does not exist on the server. Either I am confused or you are confused.
The vulnerability that you are describing is not valid. It has been discounted already and was never at actual vulnerability. Thank you for the help, but I do not believe that you are correct. http://www.securityfocus.com/bid/57073/discuss
If you scan our website using the correct url, you will see that the only error with the website is that it is running an older version of WordPress we understand that the version of WordPress is outdated, but this is not something a valid reason to block access to the website. http://sitecheck.sucuri.net/results/psicaraudio.com