@StarSphere here I got the solution to your problem.In fact,if you see me appear here it’s because I got the same problem like you and when googled,I came accross this page through your question link on google.I read all the comments trying to find the answer but to no avail.Dispaired I got back to myself and pondered a while:Oh yes!Eureka!I found it(At the same time I wanted to release it as an answer to your worry but had not signed up for the forum so I instantly did…and you saw me coming right?(lol)).Ok here is the trick:

1==>Maybe should you start by copying this:

C:## aswSnx private storage\sfzone\image\Users\KRAZA\Downloads

where KRAZA is my user name and C the drive where my avast is installed;it’s fine,just replace my data by yours and you’ll get the clue.

2==>Otherwise I would suggest what I did to find the directory I just pasted above:
Re-enter the SafeZone and in your browser,click on the “Tools” button and locate the “Downloads” tab then click it.you should find your files you can’t find out of SafeZone;then click on one of them and copy the name(the file name).You got your file name?Ah,here you are!!!
Just go out of the SafeZone and in your computer search box,paste it there.You should find “echo” after a few seconds of search.Enjoy it!!!

                         Abdul Razak NACOULMA