Which Port and Protocoll is used for activation

Avast Business Cloud Management Console & Clients
1

Hello,

which Port and Protocoll is used for activating and registering the clients against the Portal. We are using Proxy for Internet Connection via Port 8080.
But the clients cannot be registered against the portal. The only way it works is opening the complete Internet Connection at the firewall.

Thanks
Roland

2

Hi Roland29,

If the client has not made any connection to the console then you need to make the changes in the program files.

  • Be sure to disable the self defense on the client which can be found in the troubleshooting on the client.
  1. Program Files - bcc.cfg under C:\Program Files\AVAST Software\Avast\conf
  2. Program Data - C:\ProgramData\AVAST Software\Avast\var

Edit bcc.cfg under c:\program files..

use_proxy=0 - off / 1 - on
proxy_port=port number
proxy_ip=IP address or host name
proxy_auth=0 - NONE, 1 - BASIC , 2- NTLM
proxy_user=username:password

An Example is below, then make sure you restart the services.
[bc]
base = bcons-core.ff.avast.com:80
registrator = http://{}/register
handler = http://{}/handle
install_id = b2d2ab6dded3447f8f8e429a455e40197b9a0a7690ae40d6b8bc1ec5efa67ad5
use_proxy=1
proxy_port=8080
proxy_ip=10.66.127.25
proxy_auth=0
proxy_user=

Then make sure to restart the services.

Let us know if you still have issues.

Thanks!

Jeff

3

Thanks Jeff for your help.

I had to EDIT the bcc.cfg at C:\Program Files\AVAST Software\Avast\conf and CREATE a bcc.cfg at C:\ProgramData\AVAST Software\Avast\var to registration at Dashboard work. It’s working fine now.

4

hi, i have this problem too…

i have 20 machines and only 6 stays ONLINE on Portal all the time…

i use pfsense firewall. when i dont use it, works fine.

but i need my proxy/firewall server…

looking my cfg file:

[bc]
base = bcons-core.ff.avast.com:80
registrator = http://{}/register
handler = http://{}/handle
install_id = d2696

my firewalls runs in transparent mode (192.168.1.254:3128)

any sugestions?

5

Hi Marcos,

edit the cofig file loacated C:\Program Files\AVAST Software\Avast\conf and CREATE a bcc.cfg at C:\ProgramData\AVAST Software\Avast\var
with
[bc]
base = bcons-core.ff.avast.com:80
registrator = http://{}/register
handler = http://{}/handle
install_id = b2d2ab6dded3447f8f8e429a455e40197b9a0a7690ae40d6b8bc1ec5efa67ad5
use_proxy=1
proxy_port=3128
proxy_ip=192.168.1.254
proxy_auth=0
proxy_user=

Let me know if you still have issues.

Thanks!

Jeff

6

I have a question.

I am looking for a way to monitor all attacks, attempts, etc… for all my 17 computers not just one. I also want all of that to move into a single folder on the instructors computer. Reason for this is: we want to monitor student transactions on websites, make sure they are not affecting our computers, and to find out what websites student are going to that produces these attack.

Looking to see if this is possible weather it be here on Avast or using another program compatible with Avast.

Thanks for the help hoping to hear from someone soon.

7

Like create a scan log for all computers to view in one computer.