I am upgrading from 4.8 t0 6. I installed BP Admin Console on a server and installed the license file, then let it run the discovery and then I ran a deployment, but all the computers are now running a “Trial” version of BP6? What did I do wrong?
Had you tried to reboot your clients?
and
can you control this?
You didn’t checked this?
sorry, I’m not understanding what you are saying.
Control if in the license (you can see the information in the console) if there’s a strange characters (e.g. &) in the name of company.
Otherwise try to get another license from your reseller (if you buy from…).
When you received your license, you have saved to disk without changing it?
Another question … In the console did you saw the PCs connected and are updated?
The reseller has their email address in the Customer name field which has a @ symbol in it. Our name has “,” and “.” in it.
I will request a new license file.
Try and report back if you still have the problem…
Have a nice day
Can I edit the Customer name in the license file? I can’t get a hold of the reseller yet and I don’t want to stay here all day.
No you cannot edit the license file, you will invalidates it
Try here
http://www.avast.com/resend-license-paid.php
New license file makes no difference. My license shows up fine within BP Admin Console. They clients that are deployed are not showing as licensed. Is there a phone number for avast support? The 877 number is only for consumer support.
+420 274 005 777
is it possible to manually add a license file for a client? They show the server in the admin console of the client settings.