Sometimes remarks sound harsh because language barriers. Most of us who help here, English is our second language even a third. So sometimes explaning something in different ways is not easy.
Did you finally reinstall Avast running avasclear first ? Is it working now ? I mean the options for different scans are showing. If Not try to follow this:
Install from scratch:
1.) Very important to remove all remains of other AVs installed before Avast. Use this site to execute uninstall utilities for other AVs.
http://www.avast.com/faq.php?article=AVKB11#artTitle or http://singularlabs.com/uninstallers/security-software/
2.) Download and save to your desktop avastclear.exe
3.) Download and save a fresh copy of Avast!. Be sure to have your lincense handy if running a paid version.
http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe
http://files.avast.com/iavs9x/avast_pro_antivirus_setup.exe
http://files.avast.com/iavs9x/avast_internet_security_setup.exe
http://files.avast.com/iavs9x/avast_premier_antivirus_setup.exe
4.) Open Avast! > Settings > Troubleshooting > Uncheck " Enable Avast! self-defense module ".
5.) Uninstall Avast! normally through Control Panel > Programs & feature ( Vista, W7, W8 ) or Add and remove programs ( XP ). Reboot. If you can not complete this step, continue with step # 6
6.) Even if you were able to uninstall Avast! in step # 5, it is important to run avastclear.exe in Safe Mode.
How to use avastclear: http://www.avast.com/en-us/faq.php?article=AVKB10#idt_02
NOTE: When executing avastclear, it will ask to be run in safe Mode so follow instructions.
7.) Reinstall fresh copy of Avast! and reboot.
Be aware. Avast! will offer Chrome during installment. Remember to opt-out if you do not want it.