Hello, we are really sorry for the issue. We have found a bug related to that and we are investigating it. To be sure, that all what you reported is the same issue, please who can, send me please avastui.log + avastsvc.log from c:\ProgramData\AVAST Software\Avast\log\ + time when this happened. Send it to my email: petr.blatny@avast.com
thank you very much
Petr
With the bulid xx.599 has it stopp by me! Thanks.
Unwanted random pop-ups, always trying to sell me some next guff or other - hey Avast, you remember those programs you stop getting on my machine, you er, you do remember why I don’t want them on my machine, right?..
It seems I have build 598. How do I force an update to 599? I’ve tried it through update in the settings.
Hello,
the most problematic “triggers” of this issue were stopped on server side. What it means: if you can see in avastui.log rows, where one of these are mentioned:
AVAST_AV_CB_MIGRATION_SOFT_NAG
AVAST_AV_CB_MIGRATION_HARD_NAG
computer restart should help you. After the restart new definitions from our servers are downloaded and these definitions disable this two items.
Petr
With mine, silent mode is on and the game I have been playing is on the “do not disturb” list. It still keeps popping up regularly and minimising my game. I have restarted twice now and it’s still doing it.
If Avast doesn’t fix this soon, I will be cancelling my subscription and going elsewhere, I can’t put up with everything I am doing being interrupted every few minutes.
I am using Avast Premium security on a Windows computer and since the last update I also have a pop-up disturbing me with the message that my computer is protected.
How do I get rid of this??
Hi, I have a lot of these in the AvastUI.log:
[2020-09-24 08:46:19.990] [info ] [opm_client ] [ 8144: 8452] Show content for message id: 'AVAST_AV_CB_MIGRATION_HARD_NAG'
[2020-09-24 08:46:20.349] [info ] [opm_window ] [ 8144: 8452] Constructing of 'popup' (msg id: 'AVAST_AV_CB_MIGRATION_HARD_NAG')' finished with result '1'.
[2020-09-24 08:46:20.349] [info ] [opm_client ] [ 8144: 8452] Show content for message id: 'AVAST_AV_CB_MIGRATION_SOFT_NAG'
[2020-09-24 08:46:21.117] [warning] [chromium ] [ 8144: 8692] CefDialog IPMResponseFailed with HttpStatus: 204 for url: https://ipm-provider.ff.avast.com/?data=<removed>&action=1&p_tbc=1&p_mid=AVAST_AV_CB_MIGRATION_HARD_NAG&p_elm=2
[2020-09-24 08:46:21.119] [warning] [opm_control] [ 8144: 8148] Download content for message 'AVAST_AV_CB_MIGRATION_HARD_NAG' (https://ipm-provider.ff.avast.com/?data=<removed>&action=1&p_tbc=1&p_mid=AVAST_AV_CB_MIGRATION_HARD_NAG&p_elm=2) failed '204'.
[2020-09-24 08:46:21.119] [info ] [opm_client ] [ 8144: 8148] Call message shown 'AVAST_AV_CB_MIGRATION_HARD_NAG'
[2020-09-24 08:46:21.245] [info ] [opm_client ] [ 8144: 8620] Show content for message id: 'AVAST_AV_CB_MIGRATION_SOFT_NAG'
[2020-09-24 08:47:20.427] [info ] [opm_client ] [ 8144: 8328] Show content for message id: 'AVAST_AV_CB_MIGRATION_SOFT_NAG'
[2020-09-24 08:48:20.464] [info ] [opm_client ] [ 8144: 8636] Show content for message id: 'AVAST_AV_CB_MIGRATION_SOFT_NAG'
[2020-09-24 08:49:20.506] [info ] [opm_client ] [ 8144: 8444] Show content for message id: 'AVAST_AV_CB_MIGRATION_SOFT_NAG'
[2020-09-24 08:50:20.554] [info ] [opm_client ] [ 8144: 8436] Show content for message id: 'AVAST_AV_CB_MIGRATION_SOFT_NAG'
[2020-09-24 08:51:20.595] [info ] [opm_client ] [ 8144: 8632] Show content for message id: 'AVAST_AV_CB_MIGRATION_SOFT_NAG'
[2020-09-24 08:52:20.642] [info ] [opm_client ] [ 8144: 8444] Show content for message id: 'AVAST_AV_CB_MIGRATION_SOFT_NAG'
[2020-09-24 08:53:20.694] [info ] [opm_client ] [ 8144: 8444] Show content for message id: 'AVAST_AV_CB_MIGRATION_SOFT_NAG'
[2020-09-24 08:54:20.730] [info ] [opm_client ] [ 8144: 8616] Show content for message id: 'AVAST_AV_CB_MIGRATION_SOFT_NAG'
... 100 more rows like above...
[2020-09-24 10:45:26.013] [info ] [opm_client ] [ 8144: 8328] Show content for message id: 'AVAST_AV_CB_MIGRATION_SOFT_NAG'
[2020-09-24 10:46:26.055] [info ] [opm_client ] [ 8144: 8632] Show content for message id: 'AVAST_AV_CB_MIGRATION_SOFT_NAG'
[2020-09-24 10:46:26.055] [info ] [opm_window ] [ 8144: 8632] Constructing of 'popup' (msg id: 'AVAST_AV_CB_MIGRATION_SOFT_NAG')' finished with result '1'.
[2020-09-24 10:46:26.280] [warning] [chromium ] [ 8144: 8692] CefDialog IPMResponseFailed with HttpStatus: 204 for url: https://ipm-provider.ff.avast.com/?data=<removed>&action=1&p_tbc=1&p_mid=AVAST_AV_CB_MIGRATION_SOFT_NAG&p_elm=2
[2020-09-24 10:46:26.281] [warning] [opm_control] [ 8144: 8148] Download content for message 'AVAST_AV_CB_MIGRATION_SOFT_NAG' (https://ipm-provider.ff.avast.com/?data=<removed>&action=1&p_tbc=1&p_mid=AVAST_AV_CB_MIGRATION_SOFT_NAG&p_elm=2) failed '204'.
[2020-09-24 10:46:26.282] [info ] [opm_client ] [ 8144: 8148] Call message shown 'AVAST_AV_CB_MIGRATION_SOFT_NAG'
I will try a restart and see if it helps.
UPDATE: I’ve not restarted, but also not seeing more popups (for now) so I think whatever you did on the server side has worked.
Avast… fix this or I am cancelling my subscription.
It is fixed.
If you’re still having problems, reboot and it should be fixed.
Did you even read Reply #24 by petr blatny, Avast Team and follow the instruction ?
Read it, tried it and it didn’t work.
I did try using my VPN and now my IP says I’m in Sweden. Strange that it seems to have stopped it. Wondering if it’s Avast firewall responding to an attack since it is switched on for my PC. Can anyone else with this problem confirm that their Avast firewall is on?
You’ve rebooted and it still does it?
Hmm…Mine’s actually been fine since sometime late last night.
Maybe try manually updating your definitions?
2024 and I’m still having this problem.
You should start a new thread as this one dated from September 24, 2020 some 3 1/2 years ago.
Among other things, the program version you are using is likely newer and upgraded, so changes made since then should be taken into account.