why I can't canel my order ?

Hello,

I want to know why I can’t cancel my subscription?

my id order: 32002765708

https://i.ibb.co/m8BzZZP/2.jpg

https://i.ibb.co/fS839v8/1.jpg

https://support.avast.com/article/24/ (Orders/Renewals/Refunds)

Can you please tell me what should I do ?!

Contact support: https://support.avast.com/contact