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You are not allowed to access this section
If your refering to the Private message section you dont have enough posts which you would of had if i didn’t remove them all today for you posting advice in the viruses and worms section.
Most likely you tried to access a post that had been removed. Or, tried to access a board that you don’t have rights to access.
can i ask you a question please.
Where does it say you cannot post to topics may i ask?
You can post replies to other posts and ask questions but you arnt allowed to post advice in the viruses and worms section unless you are approved and trained in malware removal, this is done purely for the safety of others as we have had some troublesome posters in that area in the past offering advice and potentially damaging other members systems.
can you remove this ban?
i wasnt causing any harm, i was trying to help out.
all i said if he could do a malwarebytes scan so i can see what he has.
It’s a forum rule not a user rule. Users can’t make changes only Moderators.
well cant a moderator remove this ban
is there any group i can join to help out
You are not under a ban, it is simply a watched status which will disappear in time unless you are warned again.
You had advised more than malwarebytes, i’d tracked your posts back to the 23rd of this month when you joined and all of your posts were in the viruses and worms section giving advice including TDSSkiller.
Best to go slowly and if you think you can help someone out in the free and general sections without instructing anyone to run specific malware tools then you can, Malwarebytes is a reasonable safe tool that if you think neccessary for someone to run to provide logs would be fine but usually any sign of infection is refered to the viruses section.
no other avast team member removed my posts, so how was i supposed to know?
that rule wasnt mentioned in that area which i didnt know what the rule was
i then noticed deleted messages, i thought it was a bug or something. i posted my message and then noticed you added a comment.
then i noticed i had a message in my messages.
it said about i wasnt allowed to post. i then didnt post then i got a warning?
well why cant i post a message to anyone now?
i think this has been a misunderstanding, sorry for posting in your forums.
anthony 
Well it seems no one else noticed your posts so you were lucky to get that far under the radar 
you can’t post private messages till your over 20 posts.
can i join a group that would let me post in the virus and worm section? just for general help?
Unfortunately the current malware is a pain in the butt to remove, now if you have been trained in malware removal it would not be a problem. However, the use of the wrong tool or the removal of the wrong file could change the computer into a doorstop
Obviously we do not need that to happen here
thanks for the reply
i know that, i was using that tool to see if the person had anything?
By all means read the logs, but too many requests to the poor victim could cause confusion. It is very trying when you have an infection
can i help out?
We know you mean good intentions but it is just a risk that we cannot afford.
You are quite welcome to read the logs in the viruses section and to help in the other areas ( free and general ) and it’s a good forum to pick up on things, as essexboy mentioned you can always become a trained malware specialist through the proper procedures and when completed you would no doubt be allowed to help in the viruses section.