Three weeks to the day since it all started and suddenly I can send without difficulty. Don’t understand why but grateful to you for your support.
Not a problem, to be honest all you had was a little adware… I wonder if you were given an IP that was previously a spambot ?
I am embarressed to say I need to re-open this discussion. After the 3 weeks of being unable to send emails, suddenly the fog cleared and all resumed to normal as tho’ nothing had ever happened.
After many weeks of sending emails without problems we turned everything off when the builders came to change the electrics. After 28 hrs or so I booted everything up, sent a few emails only to find my (new?) IP address was being blocked by CBL. (188.119.192.40) I have checked ALL internal IP addresses, I have deep scanned with Avast, I have used MS Security Scanner (deep) and all say no problems. I’ve done lookup and ipconfigs. If I go to the ISP I’m sure they’ll say I am infected but I am sure I’m not. Is there any way of seeing if the ISP is provably at fault? I have one last trump card…a laptop I have not opened for 2 years, so if this sends blocked mails (if you see what I mean) then it has to be them, but how do I convince them? Help again please, famed avast !
Try the laptop and see if that gets blocked
The laptop has not been used since Feb2013; I thought it was older. However, an outgoing email was blocked.
A direct question please - can it be my mail.domain.com outgoing server to blame? It’s own IP address passed when I checked the sequence of numbers, so I assume it’s clean along with ALL other internal numbers. I do not have contact with everyone using this ISP in Spain but the local area general chat forum, chaired by the ISP’s local agent, is not being flooded with complaints like mine. why me? What’s happening and how do I solve it? A totally new install of W7 seems to be the only solution. Or dirching the company and going back to a more expensive and slower competitor. It’s all very starnge.
If the laptop was blocked then there is nothing on your computers causing this, in my assessment, it is an ISP problem. Is your IP address able to be changed ?
Hooray…they admit it’s their fault ! Thanks very much for your input.
Brgds… Out!
Glad it is now resolved for a while I thought that there was something brand new that I was not seeing, even though the evidence said otherwise 