system
14
thank you for answering the spinning icon question.
The computer was working fine until I turned on the auto-sandbox in Avast- the files would not save in the Downloads folder so I then turned off the auto sandbox. It was fine until the morning after (May 20th) when I realized I couldn’t save any files from IE. I don’t know what is wrong with it because I turned the sandbox off and rebooted the computer two times but it was no use. I did a system restore point (May 18th) and it works fine now.
I completed the steps you listed above and Avast gave me a malware pop-up (attached in this reply) when I was running Comboxfix uninstall. It also produced a log which I have attached in this reply. Any insight is appreciated. Thank you.