I tried to start my computer yesterday and just like many others on this forum, it wouldn’t load Windows. The screen I got upon a normal boot was options for either Windows Repair (which gets stuck on the light blue screen forever), or start windows normally, which freezes and then loops back to the options screen.
I’ve tried booting in safe mode, but it gets stuck after loading file aswrvrt.sys
I’ve been reading other similar posts on this forum to try to resolve the issue, but I can’t find a ISO file for Windows 7 64bit as essexboy’s dropbox link has expired. Could anyone help me out??
I have access to an internet connected pc, but don’t have administrator privileges (is in the university library). I can download things such as rufus and FRST though.
Please help me out! Am a broke student and can’t afford any costly repair shops
[*]Plug the flashdrive into the infected PC.
[*]Restart your computer and tap F8 to bring up the Advanced Menu, then click Repair your computer
[*]Follow the prompt to enter keyboard input method, and then the prompt to enter a password. If the machine does not have a password, simply click Enter.
In the next menu, use the arrow keys on the keyboard to highlight Command Prompt and press Enter.
[*] In the command window type in notepad and press Enter.
[*] When notepad opens, click File and select Open.
[*]Select “Computer” and find your flash drive letter and close the notepad.
[*]In the command window type e:\frst64.exe and press Enter.
Note: Replace letter e with the drive letter of your flash drive.
[*]The tool will start to run. When the tool opens click Yes to disclaimer.
[*]Press Scan button.
It will make a log (FRST.txt) on the flash drive. Please attach it to your reply.
Ive downloaded FRST64 and saved it on a USB. I plugged it in and was able to access the advanced boot options via F8, but when I try to go to repair your computer, it freezes on the light blue ‘login’ screen.
Actually, my USB stick here isn’t big enough for the ISO file. I’ll have to wait until I go home tonight and use my housemate’s one. Thanks for your help so far! I’ll post the FRST file when it’s done
Sorry my reply has taken so long, needed to get a bigger USB off of my friend to save the ISO file.
I loaded the ISO onto the USB using Rufus and also saved FRST on it as well. Have plugged it in and booted from USB. Windows menu came up asking for my language etc, so I amended that to fit and then on the next screen I clicked the repair computer button, but now it’s frozen as before, stuck on the blue screen. It’s only been about 5-10mins since the screen came up, so I’ll wait a bit longer before trying again, but am I going wrong somewhere / should I try something else?
And I presume that if I click on Install Windows 7, it will start a reinstall and essentially format my laptop and delete all the stuff I’m trying to save by doing this fix
Oh, hold on, System Recovery Options window has come up. I obviously wasn’t patient enough the first time around. Should I restore my computer using an earlier system image, or carry on through the recovery tools option?
At the moment the window is still loading, so can’t proceed either way (cursor is still the loading circle)
Sweet. Am in to system recovery. Have typed all of those command prompts in and am currently waiting on FRST64 for the scan. It’s being ridiculously slow though
Will reply back as soon as it’s done with the text file
It never started the scan, just waited for ages with a message saying it was preparing to do it. Then BSOD came up and I’ve now restarted the whole process.
When my recovery systems options window first comes up, it tells me that my OS is Windows 7 (which is correct), but that the location and partition size are (D:) and 0Mb. I’m no expert, but this doesn’t sound right to me. Might have been why it has been taking so long to do anything.
Do I need to load a driver for it to check (C:) where I presume it should be loading from or am I worrying about nothing?
