Win 7 slow at opening new windows

Viruses and worms
1

When I try to save a file the new window opens but it freezes up and I get the “not responding”.
I did a full scan on avast and ran the other scans suggested by you.

It froze up just now opening the window to add the attachments -sighs-

Thanks in advance,
Beatriz

2

Did I miss something or do something wrong?

My laptop still is slow at opening new system windows especially when I try to save a document or open one.

3

Hi sorry we appear to have missed you. Could you disable the Avast Online Security addon in all browsers please. Leave them disabled for now

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL

[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

https://dl.dropbox.com/u/73555776/OTL_Fix.GIF


:Commands
[CREATERESTOREPOINT]

:OTL
IE - HKU\S-1-5-21-3615912540-3620889053-1036141767-1000\..\SearchScopes\{7E276ED2-EC6A-4824-AFA7-5D02A01BC6B4}: "URL" = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT3289663&CUI=UN21486803662203228&UM=2

:Commands
[resethosts]
[emptytemp]
[Reboot]

[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

4

It took several minutes to save the log and several minutes to attach it here :confused:

Thanks for your help with this.

5

Which browser do you have this problem in ? Or is it all browsers

6

I use Chrome.

I find the issue when I try to open a folder in the library. Or when I save a picture or document into a new folder. The new window opens and I get the “wheel of death” and the (not responding) for at least 3 minutes. It started when I opened my program paint.net Since then I deleted it and all programs I don’t use. Chrome is working correctly with no hang ups.

7

Could you try IE and FF and see if the same problem occurs

8

I opened IE then I opened my library and I got the same issue, not responding for several minutes.

9

When you uninstalled paint.net did you also uninstall any of the net frameworks

10

I don’t know, I just uninstalled it from my control panel, like a normal uninstall.

11

Download Windows All In One Repair from Here to your desktop
Install the programme and run. Windows and Avast may try to block the programme but allow it to run as it is safe.

https://dl.dropboxusercontent.com/u/73555776/waio%20begin.JPG

Select step 4 and create both restore point and registry backup

https://dl.dropboxusercontent.com/u/73555776/waio%20rest%20back.JPG

Select the start tab and press Start

https://dl.dropboxusercontent.com/u/73555776/waio%20start.JPG

Select all the items indicated in the list below and also tick the restart on completion box

https://dl.dropboxusercontent.com/u/73555776/waio%20replist.JPG