Win10 problem

system · 2015-08-24T12:16:47.000Z

Hi,
Please can someone help me?
I have started the 7 day trial of SecureLine but I am having problems. The SL connects correctly but I get a message stating that ‘‘The online content is unavailable’’ and it advises me to check my internet connection.
I have set the famous reg key to ‘aswtap’ and have run a repair of Avast.
Also, if I run ipconfig when connected, I can see that the ‘SL TAP Adapter’ is running and has been allocated an IP address.
In the SecureLine.log I have the following:

Mon Aug 24 12:14:21 2015 — OVPN: Initialization Sequence Completed
Mon Aug 24 12:14:21 2015 — StateConnected
Mon Aug 24 12:14:21 2015 — ToasterNotifyAutoConnected
Mon Aug 24 12:14:21 2015 — Attempting to retrieve connection info
Mon Aug 24 12:14:53 2015 — WinHttpSendRequest returned error: 12002

I have the Windows Firewall disabled and I have tested with the Avast Firewall temporarily disabled but the problem is still present.
I am running Win10 Home version.

Thanks in advance.

system · 2015-10-28T23:38:16.000Z

same problem and no one give me a solution

schmidthouse · 2015-10-28T23:42:23.000Z

You could Contact Avast support
http://support.avast.com > Scroll down and Submit a Support Ticket

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